Title: Help! Serious problem
Last modified: August 20, 2016

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# Help! Serious problem

 *  [emmgibbs](https://wordpress.org/support/users/emmgibbs/)
 * (@emmgibbs)
 * [14 years, 7 months ago](https://wordpress.org/support/topic/help-serious-problem/)
 * Hi,
 * I think I’ve seriously mucked up my website and I have no idea what to do. I 
   just upgraded to 3.2.1, and completely forgot about disabling plugins etc. It
   said it had been updated and then the screen went blank. Now when I go to my 
   website, or try to go into wp-admin, it’s all blank. I have no idea what I’ve
   done or what I need to do. Please help – if you can! I feel like such an idiot
   as I have no idea what to do.
 * Website is: [http://thehoneymoonproject.com](http://thehoneymoonproject.com).
 * Thanks

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Thread Starter [emmgibbs](https://wordpress.org/support/users/emmgibbs/)
 * (@emmgibbs)
 * [14 years, 7 months ago](https://wordpress.org/support/topic/help-serious-problem/#post-2364327)
 * I’ve just seen on my bluehost account that it says, under WordPress:
 * 3.2.1 [http://www.thehoneymoonproject.com](http://www.thehoneymoonproject.com)
   
   This installation is pending an operation which must complete or be cancelled
   to view more options.
 * But I’m not sure how I can do that….
 *  [Nikki Blight](https://wordpress.org/support/users/kionae/)
 * (@kionae)
 * [14 years, 7 months ago](https://wordpress.org/support/topic/help-serious-problem/#post-2364336)
 * Change the value of the DEBUG variable in your wp-config.php file to true and
   view the site again. If there’s a PHP error, that might at least point you in
   the right direction.
 *  Thread Starter [emmgibbs](https://wordpress.org/support/users/emmgibbs/)
 * (@emmgibbs)
 * [14 years, 7 months ago](https://wordpress.org/support/topic/help-serious-problem/#post-2364337)
 * Thanks for that. How do I access that file? Sorry to be really stupid.
 *  Thread Starter [emmgibbs](https://wordpress.org/support/users/emmgibbs/)
 * (@emmgibbs)
 * [14 years, 7 months ago](https://wordpress.org/support/topic/help-serious-problem/#post-2364339)
 * Also, I don’t know if this makes a difference but Bluehost says this when I go
   to simple scripts:
 * Currently in Progress
    The following operations are currently processing.
 * Upgrading WordPress to 3.2.1 at [http://www.thehoneymoonproject.com](http://www.thehoneymoonproject.com)
   
   Version Discrepancy We have detected that you are running a version outside of
   the scope of this upgrade. We’ve updated our records with your current version.
   Please refresh the page to see if you have additional upgrades available.
 * I have an option to cancel or close it but don’t know if that’s something that
   affects anything or not.
 *  [bh_WP_fan](https://wordpress.org/support/users/bh_wp_fan/)
 * (@bh_wp_fan)
 * [14 years, 7 months ago](https://wordpress.org/support/topic/help-serious-problem/#post-2364476)
 * Just close the option in Simple Scripts, then re-run your upgrade.
 * Also, for deactivating plugins, see: [http://codex.wordpress.org/FAQ_Troubleshooting#How_to_deactivate_all_plugins_when_not_able_to_access_the_administrative_menus.3F](http://codex.wordpress.org/FAQ_Troubleshooting#How_to_deactivate_all_plugins_when_not_able_to_access_the_administrative_menus.3F)

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Help! Serious problem’ is closed to new replies.

## Tags

 * [blank-screen](https://wordpress.org/support/topic-tag/blank-screen/)
 * [upgrade](https://wordpress.org/support/topic-tag/upgrade/)
 * [wp-admin](https://wordpress.org/support/topic-tag/wp-admin/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 5 replies
 * 3 participants
 * Last reply from: [bh_WP_fan](https://wordpress.org/support/users/bh_wp_fan/)
 * Last activity: [14 years, 7 months ago](https://wordpress.org/support/topic/help-serious-problem/#post-2364476)
 * Status: not resolved

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