• Resolved virtualsrg

    (@virtualsrg)


    I have simple products in group products-

    They have all disappeared – they are not showing anymore. I have created them correctly and they have worked fine how i had it for a year. Now all the sudden they are gone.

    Any ideas?

Viewing 15 replies - 1 through 15 (of 30 total)
  • Plugin Author Mike Jolley (a11n)

    (@mikejolley)

    Did you run the data update in admin yet? Without doing this, the relationship will be lost.

    https://github.com/woocommerce/woocommerce/blob/master/includes/wc-update-functions.php#L1011

    There is a data update banner in admin after upgrading the plugin.

    Plugin Contributor Claudiu Lodromanean

    (@claudiulodro)

    Did you just update to 3.0? And, if so, have you run the data update? There should be a notice at the top of the admin screen if you haven’t.

    Thread Starter virtualsrg

    (@virtualsrg)

    yes – i have updated

    it had disappeared before update and ran update after with no change.

    Thank you for the quick response – but im freaking out.

    Thread Starter virtualsrg

    (@virtualsrg)

    My products page is a complete mess now.. the simple products are showing on the products page with the group products – it looks like the site has combusted.

    Plugin Author Mike Jolley (a11n)

    (@mikejolley)

    > My products page is a complete mess now.. the simple products are showing on the products page with the group products

    Simple products have always still shown regardless of being part of a group.

    I don’t think your updater has ran correctly. Did the notice state it was complete?

    Link to site?

    Thread Starter virtualsrg

    (@virtualsrg)

    https://virtualstagingrenderinggroup.com

    – yes – i used to have the simple products “hidden” and it would then show still in the group products when clicked on – now they will only show if they are listed as “visible” – problem being with “visible” is they show the grouped products and simple products in the shop page – I just want one set… It had worked perfectly before.

    Plugin Author Mike Jolley (a11n)

    (@mikejolley)

    Both the hidden status and grouping was part of the update script. Definitely sounds like it has not ran.

    > don’t think your updater has ran correctly. Did the notice state it was complete?

    sergc

    (@sergc)

    Hypothetically, if the updater did not run correctly, is there a way to re-run it?

    Plugin Author Mike Jolley (a11n)

    (@mikejolley)

    Not from admin, but you could call those update functions in code pretty easily so they run again.

    sergc

    (@sergc)

    Is it safe to run them more than once? Can we have some help in doing so?

    Thread Starter virtualsrg

    (@virtualsrg)

    it said that it updated completely though?

    HOw would i be able to run it again

    Plugin Author Mike Jolley (a11n)

    (@mikejolley)

    sergc I don’t think it’s related to your issue.

    virtualsrg before doing that, make a new grouped product and ensure it works when you group things. Just to ensure it’s not a visual issue rather than a data issue. Who knows, your theme could be rendering those things in a non 3.0 compatible way but the data is fine.

    matandaudrey

    (@matandaudrey)

    Similar thing is happening to me after update. Some products have disappeared, and so has text that is still showing on the backend.

    Thread Starter virtualsrg

    (@virtualsrg)

    it is just visual

    – if i do a new grouped product it will show the group but it just wont show the simple products unless i mark it “visible” but like i said – once i do that – it shows both the simple product and grouped product in the shop section.

    Everything else works fine on the woocommerce portion of the site – except this.

    Thread Starter virtualsrg

    (@virtualsrg)

    This is a complete mess and its causing a lot of chaos over here… I’ve never had a problem with woo commerce until right now.

    It is destroying our site.

Viewing 15 replies - 1 through 15 (of 30 total)
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