• Resolved pidunski

    (@pidunski)


    Hello,

    i have a problem with the plugin.

    Unfortunately, the posts do not disappear at the desired time. They will not be placed in drafts or in any other category.

    I have already compared the time formats and my WordPress installation.

    Are there any solutions yet?

    Thank you,
    Alex

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Steve Burge

    (@stevejburge)

    Thanks @pidunski

    Please tell us this:

    1) Exactly what isn’t working. What features of Post Expirator are you using?
    2) When the problem started
    3) What you’ve done to debug the problem
    4) If rolling back to earlier versions can fix the problem: https://wordpress.org/plugins/wp-rollback/

    Thread Starter pidunski

    (@pidunski)

    Hi Steve,

    1) Exactly what isn’t working. What features of Post Expirator are you using?

    I’ll set the time and the post will not be put in the trash or in drafts. The cron job is also displayed in the debug menu, but it is not executed

    2) When the problem started

    Unfortunately, I’ve had the problem since the installation. The plugin hasn’t worked yet

    3) What you’ve done to debug the problem

    I tried to adjust the time formats exactly and run the cron jobs in the wp-config.php.

    4) If rolling back to earlier versions can fix the problem: wordpress.org/plugins/wp-rollback/

    I roll back to version 2.3.0 without any success.

    Thanks for your help
    Alex

    Plugin Author Steve Burge

    (@stevejburge)

    Hi @pidunski. The issue is likely to be with cron jobs on your site. It sounds like the cron tasks are set up correctly as you can see an event called “postExpiratorExpire”, right?
    https://publishpress.com/knowledge-base/scheduling-cron-jobs/

    Thread Starter pidunski

    (@pidunski)

    Hello Steve,

    Yes, I can see exactly this cron job in the diagnosis window at the desired time.

    What exactly is the problem here? What can i do?

    Plugin Author Steve Burge

    (@stevejburge)

    Hi @pidunski

    I think we need to clarify between the task and the cron job.

    “postExpiratorExpire” is only the task. You do also need to make sure that cron jobs are firing correctly on your site in order run that task.

    Thread Starter pidunski

    (@pidunski)

    Hi Steve,
    I contacted my provider and they fixed the cronjobs on the server side and allowed it. The wp-cron.php had to be linked there.

    Thanks a lot for the support!
    Greetings Alex

    Plugin Author Steve Burge

    (@stevejburge)

    That’s great to hear, thanks @pidunski

Viewing 7 replies - 1 through 7 (of 7 total)

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