Title: Help plz Last modified: August 22, 2016 --- # Help plz * Resolved [hasro](https://wordpress.org/support/users/hasro/) * (@hasro) * [11 years, 10 months ago](https://wordpress.org/support/topic/help-plz-5/) * Hi thanks for creating this awesome plugin I have been using the plugin for some time after i changed my theme i use the divi elegant themes I could not see any reviews in my page despite I read and do as you said in different questions you answered but still i am struggling to figure out can you help me I put the code like this [scrapeazon asin=”B002KD9OGQ”] or [scrapeazon asin=”B004OLBSUW” width=”850″ height=”600″ border=”false”] to fix the size with my pages but till now i did not see any result can you help me what goes wrong cannot see any review my url is [http://www.miglioreyogurtiere.com](http://www.miglioreyogurtiere.com) I am using amazon .it * thanks * [https://wordpress.org/plugins/scrapeazon/](https://wordpress.org/plugins/scrapeazon/) Viewing 7 replies - 1 through 7 (of 7 total) * Plugin Author [jhanbackjr](https://wordpress.org/support/users/jhanbackjr/) * (@jhanbackjr) * [11 years, 10 months ago](https://wordpress.org/support/topic/help-plz-5/#post-5208247) * Hello, hasro. * Thanks for using ScrapeAZon. In looking at the HTML source of your page with the Divi theme, I don’t see any evidence of output from the plugin. If you temporarily switch to a default WordPress theme and purge any data from caching plugins you might have enabled, do your reviews reappear? * Also, do you see data when you visit the Test tab in ScrapeAZon’s settings? * Thanks and let me know if I can be of further assistance. * James * Thread Starter [hasro](https://wordpress.org/support/users/hasro/) * (@hasro) * [11 years, 10 months ago](https://wordpress.org/support/topic/help-plz-5/#post-5208325) * Hi Once the review reappeared not full review but some part first the site was in Divi theme then changed to other theme and back to Divi theme I didnot do any thing HTML change after the cahnge as i said it appeared once now appear some time written like this * (AWS.InvalidParameterValue: B004LECV6W is not a valid value for ItemId. Please change this value and retry your request.) * [scrapeazon asin=”B004LECV6W” width=”850″ height=”600″ border=”false”] I put the above code appeared the sentence . * then still I could not solve the problem * Thanks a lot for your help * Plugin Author [jhanbackjr](https://wordpress.org/support/users/jhanbackjr/) * (@jhanbackjr) * [11 years, 10 months ago](https://wordpress.org/support/topic/help-plz-5/#post-5208330) * Hello, hasro. * I was able to reproduce the issue with the AWS.InvalidParameterValue. It looks like the IT country value is not working when it is set on the ScrapeAZon Settings tab. I will look into this. In the meantime, I was able to get results by using the following shortcode: * `[scrapeazon asin="B004LECV6W" width="850" height="600" border="false" country ="it"]` * I will look into the global settings issue and post a fix soon. * Thanks for using ScrapeAZon. * James * Thread Starter [hasro](https://wordpress.org/support/users/hasro/) * (@hasro) * [11 years, 10 months ago](https://wordpress.org/support/topic/help-plz-5/#post-5208333) * Hi any way for me isnot working I will wait things will be fixed Thanks for your help * Plugin Author [jhanbackjr](https://wordpress.org/support/users/jhanbackjr/) * (@jhanbackjr) * [11 years, 10 months ago](https://wordpress.org/support/topic/help-plz-5/#post-5208349) * Hello, hasro. * Version 2.1.2 of the plugin solves the global country code default issue that was causing the AWS error you saw. After you update, you might also need to perform one of the following: * * If you ARE using a caching plugin such as W3 Total Cache, purge any pages on which you are using the ScrapeAZon shortcode. * * If you are NOT using a caching plugin such as W3 Total Cache, OR you are not using a the database/object caching functions of that plugin: * 1. In WordPress, go to Settings > ScrapeAZon 2. Click the Performance tab 3. Select the Clear Cache checkbox 4. Click Save Changes * Let me know if this solves the issue. * Thanks. * James * Thread Starter [hasro](https://wordpress.org/support/users/hasro/) * (@hasro) * [11 years, 10 months ago](https://wordpress.org/support/topic/help-plz-5/#post-5208368) * Hi Great I really thanks for your help finally it works perfect again thanks * Plugin Author [jhanbackjr](https://wordpress.org/support/users/jhanbackjr/) * (@jhanbackjr) * [11 years, 10 months ago](https://wordpress.org/support/topic/help-plz-5/#post-5208372) * Hi, hasbro. * Great! I’m marking this topic as resolved. Let me know I can be of further assistance. * James Viewing 7 replies - 1 through 7 (of 7 total) The topic ‘Help plz’ is closed to new replies. * ![](https://s.w.org/plugins/geopattern-icon/scrapeazon_6694ff.svg) * [ScrapeAZon](https://wordpress.org/plugins/scrapeazon/) * [Frequently Asked Questions](https://wordpress.org/plugins/scrapeazon/#faq) * [Support Threads](https://wordpress.org/support/plugin/scrapeazon/) * [Active Topics](https://wordpress.org/support/plugin/scrapeazon/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/scrapeazon/unresolved/) * [Reviews](https://wordpress.org/support/plugin/scrapeazon/reviews/) * 7 replies * 2 participants * Last reply from: [jhanbackjr](https://wordpress.org/support/users/jhanbackjr/) * Last activity: [11 years, 10 months ago](https://wordpress.org/support/topic/help-plz-5/#post-5208372) * Status: resolved