Help Pls: why shipping working only first one zone

Resolved Sumon Chandro Barman
(@sumonstarit)

5 years, 10 months ago

Hi,
I have a problem when I add multiple shipping areas for the seller.

shipping working only first one zone, when i use another zone it’s showing “Delivery options not found for 1000 ” but i added this zip code in the second zone. pls help. you can check vendor login here

I configure its zones with rules, but if I have several zones from the 2nd it is no longer taken into account

Let me explain:
First zone:
€ 3 for codes 1000 to 7899
Second zone:
€ 2 delivery for postal codes 7900 and 7901
Third zone:
€ 5 for postal codes from 7902 to 9999

The zones after the second do not work. it tells me that there are no defined rules

You save me if you have an answer!
Thanks

The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)

AJ a11n
(@amandasjackson)

5 years, 10 months ago

Hi @sumonstarit

Are you using a specific plugin for your shipping methods or are you using one of the core methods built into WooCommerce?

Can you please provide screenshots of the shipping zones and methods that you have set up?

Could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status.
Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response.

Thread Starter Sumon Chandro Barman
(@sumonstarit)

5 years, 10 months ago

Please open all of link, here is all documents.
check pls.

1. Plugins: https://ibb.co/H21WZJd
2. Method: https://ibb.co/5kkMS4N
3. system status report: https://drive.google.com/open?id=11gPgPv1btbSGHpdJSKY9C3QtdqYqRctP

AJ a11n
(@amandasjackson)

5 years, 10 months ago

Hi @sumonstarit

Thanks for those screenshots so far! Can you please also provide the settings for each of the shipping methods set up for all of the shipping zones?

Also, please specify the zone that is not working.

Thread Starter Sumon Chandro Barman
(@sumonstarit)

5 years, 10 months ago

all of shipping zone shipped in belgium and store shipping, admin panel English language for google translate but vendor panel language French.

Screenshoot 1: https://ibb.co/KWCcVnr

Screenshoot 2: https://ibb.co/LCRysfm

Screenshoot 3: https://ibb.co/Df12y5h

Screenshoot 4: https://ibb.co/n66k8hX

AJ a11n
(@amandasjackson)

5 years, 10 months ago

Hi @sumonstarit

The settings that you have provided look like they are being aded by another plugin, as this is not what the WooCommerce core shipping panel looks like.

If you are aware of the plugin that you are using to access those shipping settings I’d recommend reaching out to the developer for further help.

To set up WooCommerce core shipping, here’s a useful link to documentation to help:

https://docs.woocommerce.com/document/setting-up-shipping-zones/

Plugin Support EtienneP a11n
(@etiennep)

5 years, 10 months ago

We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 6 replies - 1 through 6 (of 6 total)

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