Title: Help Please? Not working properly
Last modified: April 24, 2017

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# Help Please? Not working properly

 *  Resolved [billy1986](https://wordpress.org/support/users/billy1986/)
 * (@billy1986)
 * [9 years ago](https://wordpress.org/support/topic/help-please-not-working-properly/)
 * Hi… I’ve followed the instructions for the plugin, embedding this shortcode as
   a test:
 * [video_lightbox_youtube video_id=z9P4JbKj7mk width=”640″ height=”480″ anchor=”
   click here to open YouTube video”]
 * On the resulting web page, all I get is an underlined link that says Click here
   to open YouTube video. It works fine, and launches the video. But there is no
   embedded thumbnail of the video on the page. What am I doing wrong. Thank you!

Viewing 9 replies - 1 through 9 (of 9 total)

 *  Plugin Support [mbrsolution](https://wordpress.org/support/users/mbrsolution/)
 * (@mbrsolution)
 * [9 years ago](https://wordpress.org/support/topic/help-please-not-working-properly/#post-9060991)
 * Hi, can you try the following code.
 * `[video_lightbox_youtube video_id="z9P4JbKj7mk" width="640" height="480" anchor
   ="http://add your image url here" alt="text that describes this image"]`
 *  Thread Starter [billy1986](https://wordpress.org/support/users/billy1986/)
 * (@billy1986)
 * [9 years ago](https://wordpress.org/support/topic/help-please-not-working-properly/#post-9062410)
 * That’s exactly what I currently have. I’ve also loaded the image in my WP media
   library, pointed to it, and absolutely nothing shows up. The page is completely
   blank. Have tested in Chrome and Microsoft Edge browsers.
 *  Thread Starter [billy1986](https://wordpress.org/support/users/billy1986/)
 * (@billy1986)
 * [9 years ago](https://wordpress.org/support/topic/help-please-not-working-properly/#post-9062428)
 * EDIT: I added the quote marks around the YouTube video I.D., as you suggested,
   but it still doesn’t work.
 *  Plugin Support [mbrsolution](https://wordpress.org/support/users/mbrsolution/)
 * (@mbrsolution)
 * [9 years ago](https://wordpress.org/support/topic/help-please-not-working-properly/#post-9063291)
 * Hi, can you share your shortcode please. If it is the same as the one you shared
   above then you are missing the following.
 * **
    anchor=”[http://add](http://add) your image url here”
 * In the shortcode you shared above you have the following **anchor=”click here
   to open YouTube video”**, which is not an image URL.
 *  Thread Starter [billy1986](https://wordpress.org/support/users/billy1986/)
 * (@billy1986)
 * [9 years ago](https://wordpress.org/support/topic/help-please-not-working-properly/#post-9063373)
 * [video_lightbox_youtube video_id=”IPHneNs3aEc” width=”640″ height=”480″ anchor
   =”[http://schreibermedia.com/wp-content/uploads/2016/09/youtubeScreencapTest.jpg”%5D](http://schreibermedia.com/wp-content/uploads/2016/09/youtubeScreencapTest.jpg”%5D)
 *  Plugin Support [mbrsolution](https://wordpress.org/support/users/mbrsolution/)
 * (@mbrsolution)
 * [9 years ago](https://wordpress.org/support/topic/help-please-not-working-properly/#post-9063512)
 * Hi, can you share the URL with the video.
 * Thank you
 *  Thread Starter [billy1986](https://wordpress.org/support/users/billy1986/)
 * (@billy1986)
 * [9 years ago](https://wordpress.org/support/topic/help-please-not-working-properly/#post-9063558)
 * Hi… thanks very much for the assist. I seem to have gotten it working! Hopefully,
   it will stay that way.
 *  Plugin Support [mbrsolution](https://wordpress.org/support/users/mbrsolution/)
 * (@mbrsolution)
 * [9 years ago](https://wordpress.org/support/topic/help-please-not-working-properly/#post-9063568)
 * Hi, I am happy to hear. Can you mark this support thread as resolved if you don’t
   need any more help.
 * Thank you
 *  Thread Starter [billy1986](https://wordpress.org/support/users/billy1986/)
 * (@billy1986)
 * [9 years ago](https://wordpress.org/support/topic/help-please-not-working-properly/#post-9063620)
 * Thank you!

Viewing 9 replies - 1 through 9 (of 9 total)

The topic ‘Help Please? Not working properly’ is closed to new replies.

 * ![](https://ps.w.org/wp-video-lightbox/assets/icon-128x128.png?rev=981252)
 * [WP Video Lightbox](https://wordpress.org/plugins/wp-video-lightbox/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wp-video-lightbox/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wp-video-lightbox/)
 * [Active Topics](https://wordpress.org/support/plugin/wp-video-lightbox/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wp-video-lightbox/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wp-video-lightbox/reviews/)

 * 9 replies
 * 2 participants
 * Last reply from: [billy1986](https://wordpress.org/support/users/billy1986/)
 * Last activity: [9 years ago](https://wordpress.org/support/topic/help-please-not-working-properly/#post-9063620)
 * Status: resolved