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Blog page and admin dashboard is white screen

  • Hello everyone.

    I am completely new to wordpress. I have installed it with auto-installer.com.

    My blog/site was functioning after installation with the twenty-one theme (I think), but after I uploaded and installed another theme, the blog page and admin dashboard page were both white screens.

    I have looked around regarding this issue. Many suggestions are to disable plug-ins through FTP file manager or phpMyAdmin. I am on both of those right now, but I can’t figure out how to deactivate plug-ins.

    Does anyone know how to fix this problem? Any help is immensely appreciated.

    Thank you in advance.

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