Support » Plugin: Cross-Promotion Content Recommendations by Engageya » Help Please – After updating today

  • Resolved josephmiddleton


    After updating today, My admin screen went blank and keep on getting a 500 error for admin.

    below is what firefox is displaying for error

    Timestamp: 3/6/2013 10:33:28 AM
    Error: The character encoding of the HTML document was not declared. The document will render with garbled text in some browser configurations if the document contains characters from outside the US-ASCII range. The character encoding of the page must be declared in the document or in the transfer protocol.
    Source File:
    Line: 0

    Internet explorer displays

    Most likely causes:
    •The website is under maintenance.
    •The website has a programming error.

    Help Please. . .

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  • after renaming 2 directories, this one was not renamed because it actually was not active. Everything is fine after renaming the two active plugins that were also updated

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