help PayPal feedback/problem

  • Resolved cyrilnkl

    (@cyrilnkl)


    3 years, 5 months ago

    Hello, I’ve been using this plugin for 2 days and I find it great for subscriptions. However, there is a problem. I have pages reserved for subscribers. But when we place an order and we are redirected to PayPal to pay the subscription, we just have to go back without paying and we can access the reserved pages. If you can help me please. Thank you for your help.
    When we do this, the payment is “pending” but the account is validated .

    • This topic was modified 3 years, 5 months ago by cyrilnkl.
Viewing 1 replies (of 1 total)
  • Plugin Author Georgian Cocora

    (@raster02)

    3 years, 5 months ago

    Hello @cyrilnkl,

    This is how the plugin works, the website account is created before we try to take a payment from the user, but this shouldn’t be an issue for you as long as you restrict the content based on the Subscription Plans that you are selling and not based on the Logged in Status of the user.

    While the account is created, the payment will be pending and the actual subscription will also be pending, so the user will not have access to your restricted content. But again, it needs to be restricted based on the subscription plan.

    https://www.cozmoslabs.com/docs/paid-member-subscriptions/content-restriction/

    Regards.

Viewing 1 replies (of 1 total)
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