Title: NO Admin access & website down Last modified: October 11, 2016 --- # NO Admin access & website down * [siri2016](https://wordpress.org/support/users/siri2016/) * (@siri2016) * [9 years, 8 months ago](https://wordpress.org/support/topic/help-no-admin-access-website-down/) * _[ Moderator note: [title adjusted, please refrain from using help, urgent, emergency, asap, etc. in topic titles.](http://codex.wordpress.org/Forum_Welcome#Choose_A_Good_Topic_Title)]_ * Hello, All that happened is I tried to change the address [http://www.bushandevents.com/1/](http://www.bushandevents.com/1/) to [http://www.bushandevents.com](http://www.bushandevents.com) It kicked me out of WP and Now I am unable to log in as an admin! How can I get access to my admin privileges and log back in? The message I’m getting is: “The requested URL /wp-admin/ was not found on this server. Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.” And the website has ‘Page not Found’ Thank you for any help! - This topic was modified 9 years, 8 months ago by [Jan Dembowski](https://wordpress.org/support/users/jdembowski/). Viewing 13 replies - 1 through 13 (of 13 total) * [bhawanvirk](https://wordpress.org/support/users/bhawanvirk/) * (@bhawanvirk) * [9 years, 8 months ago](https://wordpress.org/support/topic/help-no-admin-access-website-down/#post-8274603) * where did you change the address? * Thread Starter [siri2016](https://wordpress.org/support/users/siri2016/) * (@siri2016) * [9 years, 8 months ago](https://wordpress.org/support/topic/help-no-admin-access-website-down/#post-8274625) * In the Admin area, under Settings….. as soon as I clicked ‘save’ it gave me error message, so I backtracked and it kicked me out No access since than. * [muchmuch11](https://wordpress.org/support/users/muchmuch11/) * (@muchmuch11) * [9 years, 8 months ago](https://wordpress.org/support/topic/help-no-admin-access-website-down/#post-8274909) * I think your address change means you’re moving WP to root folder from subfolder. Have you tried to move your WP folder and files to your root folder? * You can always restore your db back up to fix your current situation now as your setting saved there. * Thread Starter [siri2016](https://wordpress.org/support/users/siri2016/) * (@siri2016) * [9 years, 8 months ago](https://wordpress.org/support/topic/help-no-admin-access-website-down/#post-8274910) * PS: If anything like to see if WP can release at least the domain name ( [http://www.bushandevents.com](http://www.bushandevents.com)) so I can rebuild the website. Thanks * Thread Starter [siri2016](https://wordpress.org/support/users/siri2016/) * (@siri2016) * [9 years, 8 months ago](https://wordpress.org/support/topic/help-no-admin-access-website-down/#post-8274923) * Since everything is on the WP server I have no access to the folders…..hence no access to Admin area. * [muchmuch11](https://wordpress.org/support/users/muchmuch11/) * (@muchmuch11) * [9 years, 8 months ago](https://wordpress.org/support/topic/help-no-admin-access-website-down/#post-8274943) * Sooo…. you’re using wordpress.COM? * Thread Starter [siri2016](https://wordpress.org/support/users/siri2016/) * (@siri2016) * [9 years, 8 months ago](https://wordpress.org/support/topic/help-no-admin-access-website-down/#post-8274965) * No, that website was/is hosted on WP.org …… (client website, I wasn’t the one who build it) * In any case, at this point just trying to somehow get the domain name released… Any tip on how-to ? Thanks * Moderator [keesiemeijer](https://wordpress.org/support/users/keesiemeijer/) * (@keesiemeijer) * [9 years, 8 months ago](https://wordpress.org/support/topic/help-no-admin-access-website-down/#post-8275184) * Try setting the urls back with one of these methods: [http://codex.wordpress.org/Changing_The_Site_URL](http://codex.wordpress.org/Changing_The_Site_URL) * Moderator [keesiemeijer](https://wordpress.org/support/users/keesiemeijer/) * (@keesiemeijer) * [9 years, 8 months ago](https://wordpress.org/support/topic/help-no-admin-access-website-down/#post-8275884) * If this is a hosted website you should have access to the backend by using [FTP](http://codex.wordpress.org/FTP_Clients) or whatever file management application your host provides. * Thread Starter [siri2016](https://wordpress.org/support/users/siri2016/) * (@siri2016) * [9 years, 8 months ago](https://wordpress.org/support/topic/help-no-admin-access-website-down/#post-8275206) * As I mentioned, I have NO access to Admin, hence this message : * “The requested URL /wp-admin/ was not found on this server. Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.” * Thread Starter [siri2016](https://wordpress.org/support/users/siri2016/) * (@siri2016) * [9 years, 8 months ago](https://wordpress.org/support/topic/help-no-admin-access-website-down/#post-8275922) * No, sadly not hosted and no access through FTP….it was a free version directly on WP.org * Moderator [keesiemeijer](https://wordpress.org/support/users/keesiemeijer/) * (@keesiemeijer) * [9 years, 8 months ago](https://wordpress.org/support/topic/help-no-admin-access-website-down/#post-8283438) * A free WordPress dot com site doesn’t let you use plugins and your site does. That’s why I think it’s a hosted site. * Look here for the difference between wp.com and wp.org [https://en.support.wordpress.com/com-vs-org/](https://en.support.wordpress.com/com-vs-org/) * Also check: [https://hostingdetector.com/website/www.bushandevents.com](https://hostingdetector.com/website/www.bushandevents.com) * Thread Starter [siri2016](https://wordpress.org/support/users/siri2016/) * (@siri2016) * [9 years, 8 months ago](https://wordpress.org/support/topic/help-no-admin-access-website-down/#post-8283699) * Thank you for the links etc. * Yes, it is a .org site, just been having a hard time gathering all the info, as I didn’t build and set up the website. This help! Thanks again Viewing 13 replies - 1 through 13 (of 13 total) The topic ‘NO Admin access & website down’ is closed to new replies. ## Tags * [404-error](https://wordpress.org/support/topic-tag/404-error/) * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) * 13 replies * 4 participants * Last reply from: [siri2016](https://wordpress.org/support/users/siri2016/) * Last activity: [9 years, 8 months ago](https://wordpress.org/support/topic/help-no-admin-access-website-down/#post-8283699) * Status: not resolved ## Topics ### Topics with no replies ### Non-support topics ### Resolved topics ### Unresolved topics ### All topics