Title: (HELP NEEDED) Internal Server Error When Logging Into Website
Last modified: August 22, 2016

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# (HELP NEEDED) Internal Server Error When Logging Into Website

 *  [good2gohealth](https://wordpress.org/support/users/good2gohealth/)
 * (@good2gohealth)
 * [11 years, 7 months ago](https://wordpress.org/support/topic/help-needed-internal-server-error-when-logging-into-website/)
 * Hey there guys,
 * First off great plugin. We are now starting to use it more fully.
 * Here is the issue we are having.
 * When users sign in to the website: [http://www.fasttracklifeuk.co.uk](http://www.fasttracklifeuk.co.uk)
 * TEST USER: Najeeb
    TEST USER: 123456
 * They receive this error message:
 * Internal Server Error
 * The server encountered an internal error or misconfiguration and was unable to
   complete your request.
 * Please contact the server administrator and inform them of the time the error
   occurred, and the actions you performed just before this error.
 * More information about this error may be available in the server error log.
 * Apache Server at fasttracklifeuk.co.uk Port 80
 * We tried disabling S2Membership and the website works – we recently had godaddy
   our host services reset our wordpress for us which may have caused this issue.
 * What is the solution as we’ve got a lot of customers who are calling into the
   office asking why their training material isn’t working 🙁
 * Kind regards
    Rahil
 * [https://wordpress.org/plugins/s2member/](https://wordpress.org/plugins/s2member/)

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [KTS915](https://wordpress.org/support/users/kts915/)
 * (@kts915)
 * [11 years, 7 months ago](https://wordpress.org/support/topic/help-needed-internal-server-error-when-logging-into-website/#post-5387781)
 * Someone else recently had a similar issue, and it was caused by very out-of-date
   software that their host was using. So I’d suggest first that you install the
   Query Monitor plugin, and then use it to report the versions of Apache, MySQL,
   and PHP that you are currently running.
 *  Plugin Contributor [Raam Dev](https://wordpress.org/support/users/raamdev/)
 * (@raamdev)
 * [11 years, 6 months ago](https://wordpress.org/support/topic/help-needed-internal-server-error-when-logging-into-website/#post-5387868)
 * It sounds like you’re running an old version of Apache and that’s causing issues
   with the `.htaccess` file(s) that s2Member installs.
 * s2Member requires Apache v2.1+ and PHP v5.2+. You can run the [s2Member Server Check Tool](http://www.s2member.com/r/server-check-tool/)(
   unzip & upload to your server — then open in a browser) to see if your server
   meets the minimim requirements. If not, I suggest opening a support ticket with
   your web host to have them upgrade your server.
 *  Thread Starter [good2gohealth](https://wordpress.org/support/users/good2gohealth/)
 * (@good2gohealth)
 * [11 years, 6 months ago](https://wordpress.org/support/topic/help-needed-internal-server-error-when-logging-into-website/#post-5387890)
 * Hey team,
 * Thanks a lot of the support. I’ve send it to our technical team and hopefully
   we’ll get something back.
 * We’ll keep you posted if this is the solution.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘(HELP NEEDED) Internal Server Error When Logging Into Website’ is closed
to new replies.

 * ![](https://ps.w.org/s2member/assets/icon-256x256.png?rev=980067)
 * [s2Member – Excellent for All Kinds of Memberships, Content Restriction Paywalls & Member Access Subscriptions](https://wordpress.org/plugins/s2member/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/s2member/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/s2member/)
 * [Active Topics](https://wordpress.org/support/plugin/s2member/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/s2member/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/s2member/reviews/)

 * 3 replies
 * 3 participants
 * Last reply from: [good2gohealth](https://wordpress.org/support/users/good2gohealth/)
 * Last activity: [11 years, 6 months ago](https://wordpress.org/support/topic/help-needed-internal-server-error-when-logging-into-website/#post-5387890)
 * Status: not resolved