Support » Fixing WordPress » Help! Menu Buttons Stopped Working, All buttons revert back to home page

  • I logged on to my site this morning and everything was going great. I installed the WP-Commerce plugin on my site, but didn’t want it anymore so I deleted it. When I went back to the front end, all my menu buttons stopped working! I really need immediate help on this. All the menu buttons I click on revert back to the home page. How do I troubleshoot this???? Immediate help is needed. Thanks a mil in advance.

Viewing 15 replies - 1 through 15 (of 25 total)
  • Do the following steps, and answer me back.

    1. Check whether the links by buttons are referring to the proper.

    2. Do you have any redirection urls functionality provided by SEO plugins, that were activated recently.

    3. Check the template file (header.php), and check for two identical javascript calls of different versions, but the name is the same.

    Answers to questions:

    1. All the links are referring to their proper locations

    2. No I dont have any redirect functions provided by seo plugins;

    3. Yes I see the two identical javascript calls

    esmi

    (@esmi)

    Forum Moderator

    Have you tried:

    – deactivating all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).

    – switching to the Twenty Eleven theme to rule out any theme-specific problems.

    resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems.

    I tried De-activating all the plugins, but the prob still remains. I also tried switching to the Twenty-Eleven Theme an the prob still remains.

    If I reset the plugins folder, wouldn’t that erase all my plugins? I really cant afford to lose all those settings right now to be honest.

    esmi

    (@esmi)

    Forum Moderator

    wouldn’t that erase all my plugins?

    No – it will only deactivate them. Any half-decent plugin will retain its settings but you might want to screenshot some of the settings pages – just in case.

    Ok,
    1-but with different version numbers?
    2-Note the path to script, from wp-content, if local, and url for external codes.Copy them here.

    ok….so the newest thing is, I switched back from the Twenty-Eleven theme, and when I click on different buttons the url changes in the address bar, but the page still doesn’t show..

    You get a 404 error? or what?
    Please provide me with answers to the previous, because we need to reach the root cause,instead of random changes that only costs time and effort.

    No am not getting any 404 errors. Which path to script are u refering to? server side path or front end path? Could u give me an example please?

    The following are two examples of js calls, one from external and the other is local. I want to know the info in bold, for the two identical javascript calls in your “header.php”. If you could paste the header.php code here, ,it would be easier to know, if there is a tracker causing it.
    1 – <script type=”text/javascript” src=”https://ajax.googleapis.com/ajax/libs/jquery/1.4.3/jquery.js“></script>

    2-
    <script type=”text/javascript” src=”<?php bloginfo(‘template_directory’); ?>/js/jquery-1.4.2.min.js”></script>

    Here’s my entire header.php file

    [118 lines of code moderated as per the Forum Rules. The maximum number of lines of code that you can post in these forums is ten lines. Please use the pastebin]

    Use the Pastebin to paste your code and send me the link.

    Is that your header, or you probably copied single-post.php, too?.

    Anyway, I am scanning it for you, tell me what type of plugin “Ghost Pool” is?

Viewing 15 replies - 1 through 15 (of 25 total)
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