Hi,
I don’t see the actual plugin code added to the site which would imply this theme hasn’t added the required WordPres “wp_body_open” hook to their theme’s header.php file. This is mentioned in the first FAQ on the plugin page – https://wordpress.org/plugins/easy-notification-bar/
You can easily fix this by going to Appearance > Theme Editor and clicking on the header.php file and adding the following line:
<?php wp_body_open(); ?>
After the opening body tag.
Now, every theme is coded differently so if you can’t quite figure it out, I would recommend you contact the theme developer so they can update their theme accordingly, since you are using a premium theme you should have access to support.
– AJ
Hi Aj,
My developer added what was mentioned above. Still doesn’t appear. Please help…
Can somebody please help? If not, how can get a refund from the subscription? This is complete waste of money, it has not worked from day 1 and it is so hard to get help!
Hi,
What subscription? This is a 100% free plugin without ANY premium add-ons. Are you perhaps commenting on the wrong item?
Now, when looking at the site it appears your “developer” added the code incorrectly – https://a.cl.ly/eDugk1Bv – the code shouldn’t be rending as a string on the site because it’s PHP code. It looks like possibly an issue with copying and pasting the code so the PHP tags are being parsed as HTML.
But also, as I mentioned in my first reply, you are using a premium theme, so assuming you purchased a legal copy of the theme you should just contact the theme developers and have them update the theme so that it’s up to date with WordPress standards – https://developer.wordpress.org/reference/functions/wp_body_open/
– AJ
