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help! installed plugin and am locked out of my site!

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  • Plugin Author Vladimir Garagulya
    Participant

    @shinephp

    Hi Jill,

    If you are sure that the reason of your problem is User Role Editor, just delete its folder from the file system. Use FTP or your site hosting control panel File Manager for that. Go to wp-content/plugins folder and delete “user-role-editor” folder. When you visit your site plugin will be automatically deactivated.

    If finally the reason of your site blocking is “User Role Editor” it will be useful to get from you additional information: error messages, any unusual output during plugin activation, your WordPress and PHP version.

    Regards,
    Vladimir.

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