Support » Plugin: Easy Instagram » Help! I can't get this to work

  • Resolved brittybr


    OK, so I have been trying to figure this out for 3 days now and I need help.

    To Install “Easy Instagram”…

    Steps 1-2: Load the plugin
    I can’t figure out how to unzip the file and I do not have a Plug In panel on my WordPress and can’t find where to download Easy Instagram 🙁
    Steps 3-7: Register for your Instagram API client
    I did all this. So I have all the Client codes, etc.
    Steps 8-9: Authorize your Instagram API client in WordPress
    I can’t even start these steps without Steps 1 & 2.I need to figure out how to get Easy Instagram on my WP in order to plug all the codes in etc.

    I hope you can help! Thank you so much!

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author VeloMedia


    Hi brittybr,

    Thank you for trying out our Easy Instagram plugin. I have a few questions to ask which will hopefully help you get the plugin installed and running.

    Is your WordPress User Role “Administrator”? If not, this may be why you do not see the “Plugins” tab. If you are an Administrator, please try accessing the Plugins section directly:

    If you can get there, please click on the “Add New” button at the top of the page, search for “Easy Instagram,” and proceed with installation and activation.

    If you still have trouble accessing the plugins section of your WordPress installation using the link above, please reply with details. Error messages you receive, etc.

    Thank you,

    Thank you so much for writing! I went to the site mentioned above, which for my domain would be:

    And it tells me that “The page requested does not exist.”
    I am an the admin on my blog as well.
    What can we try next?

    Plugin Author VeloMedia


    Hello, brittybr,

    Sorry, we did not notice that you are not a self hosted WordPress site, you are on

    As such, you will probably get better support over at accounts are different in how they work then the self hosted version.

    Cheers, and I am sure’s Happiness Engineer’s can help you.

    Aww, I see. Thank you for much for redirecting me 🙂

    Thank you for your time and help thus far,

    Plugin Author VeloMedia


    Hoping it went well over at

    Hi, a great plugin, very easy to use and edit. One question though, is it possible when clicking on a thumbnail image to open it in FancyBox instead of Thickbox. I’m using Fancybox and now it opens twice.

    Best regards and thanks for creating this.

    Hi there VeloMedia – I cannot get my instagram feed to load on my self-hosted site. I know I’ve got the ID right, the Easy Instagram plugin shows up in the dashboard- I just cannot get this to work on the site. Any thoughts? Thank you!

Viewing 7 replies - 1 through 7 (of 7 total)
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