Support » Plugin: User Registration & User Profile - Profile Builder » Help guides – what help guides

  • I had high hopes for this plugin. It seems to do everything that I want.

    I installed and added the login shortcode to a webpage, but all that was visible on page load was two tiny grey text boxes and a Log In button.
    No helper text to inform what items needed to be entered into the 2 text boxes. I guessed username and password and tried typing them in. No text could be seen being entered into the text box and when I hit the Log In button a new tiny red stripe appeared at the top of the page (which I assumed was meant to show some sort of error text.

    I tried second input and hit Log In and this time the login form disappeared and that was that.

    I tried searching for help, but alas there are no help/getting started guides you’re just on your own with the config screens for the plugin. There was a very poor 2 minute video on Youtube which was absolutely no help at all.

    I don’t expect to be an instant expert on a newly installed plugin, but I do expect some kind of starter guide just to get me going on the basics. Afterall, if you can’t provide a simple starter guard there really is no way you’re going to be able to sell your add ons/pro version.

    Didn’t work for me 🙁

Viewing 1 replies (of 1 total)
  • Hello,

    I am sorry Profile Builder didn’t work as you expected. Here you can access all the documentation regarding our plugin.

    Can you contact us by creating a support ticket here regarding your issue?

    I will wait for your ticket and I will help you with your project.

    Best regards,

Viewing 1 replies (of 1 total)
  • The topic ‘Help guides – what help guides’ is closed to new replies.