Title: help! ghost products
Last modified: October 16, 2020

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# help! ghost products

 *  Resolved [vitalemarika66](https://wordpress.org/support/users/vitalemarika07/)
 * (@vitalemarika07)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/help-ghost-products/)
 * Hi, I have a big problem, nobody seems to figure out what to do!
    I have an e-
   commerce developed with Woocommerce, with more than 2 thousand products. For 
   a year it has happened that some apparently “normal” products (they are displayed
   correctly via direct url, or from the backend of “All products”) but do not appear
   within the categories they belong to, despite the product being published! (no
   draft, no private, no Uncategorized); in fact, it happened to me that these products
   were purchased by people who have accessed them through external research (google,
   social media, etc.) but within the category they belong to, they continue to 
   be invisible. During these months I made many attempts, I tried to deactivate
   all the plugins and the theme to see if it was a conflict, I changed the theme,
   I expanded the web space of my hosting thinking it was a memory problem, I contacted
   woocommerce (bad support ), asked in many forums, eliminated all products and
   recreated them all over again (work lasted 2 months) … I specify that for the
   management of the Woo warehouse I use an external management software (Danea),
   but that the problem was already there before I started using it. Hope someone
   can help me! I had to shut down the site by putting it in maintenance mode due
   to too many problems it was causing me.

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Thread Starter [vitalemarika66](https://wordpress.org/support/users/vitalemarika07/)
 * (@vitalemarika07)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/help-ghost-products/#post-13555804)
 * ???
 *  [3 Sons Development](https://wordpress.org/support/users/3sonsdevelopment/)
 * (@3sonsdevelopment)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/help-ghost-products/#post-13568991)
 * Hi [@vitalemarika07](https://wordpress.org/support/users/vitalemarika07/),
 * That is an unexpected situation. Are these products created through the site 
   admin or are they imported? You mentioned taking the site down. Is there any 
   way we can view a product where this is happening so we can take a closer look?
 *  [3 Sons Development](https://wordpress.org/support/users/3sonsdevelopment/)
 * (@3sonsdevelopment)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/help-ghost-products/#post-13599432)
 * Hi [@vitalemarika07](https://wordpress.org/support/users/vitalemarika07/),
 * It’s been a while since we heard from you, so I’m marking this thread resolved.
   Hopefully, you’ve been able to resolve this, but if you haven’t, please let open
   up a new topic and we’ll be happy to help out.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘help! ghost products’ is closed to new replies.

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## Tags

 * [category](https://wordpress.org/support/topic-tag/category/)
 * [products](https://wordpress.org/support/topic-tag/products/)

 * 3 replies
 * 2 participants
 * Last reply from: [3 Sons Development](https://wordpress.org/support/users/3sonsdevelopment/)
 * Last activity: [5 years, 7 months ago](https://wordpress.org/support/topic/help-ghost-products/#post-13599432)
 * Status: resolved