Fatal error: Call to undefined function get_background_color()

  • ECDO

    (@ecdo)


    10 years ago

    Hi all,

    My website: http://www.ecdo-bd.org/

    I was in the process of trying to change the theme for my organisation’s website, however, when installing the Pilcrow theme, it suddenly came up with a white screen with only the following error message:

    Fatal error: Call to undefined function get_background_color() in /home/ecdo_admin/ecdo-bd.org/wordpress/wp-content/themes/pilcrow/functions.php on line 74

    I now cannot access my website from the back-end, which makes it impossible for me to manipulate code, etc.

    I’m not a tech-savvy person, so i am quite confused by all the suggestions I have read thus far (log in via FTP, uninstall and reinstall wordpress etc).

    Can somebody please tell me what this error means and how I can fix it? My work colleagues are getting worried that we have lost the entire website.

    Any help would be greatly appreciated!

Viewing 5 replies - 1 through 5 (of 5 total)
  • iamgigel

    (@iamgigel)

    10 years ago

    Hi, for some reason it seems that get_background-color(located in wp-includes/theme.php) cant be accesed, are you using the latest version of it ?

    Michael

    (@alchymyth)

    10 years ago

    you are likely using an old version of WordPress which does not yet have that function get_background_color() included – this was introduced in wp3.0

    https://codex.wordpress.org/FTP_Clients
    use FTP to rename or delete the folder of the ‘pilcrow’ theme:
    ……/wp-content/themes/pilcrow

    then upgrade to the latest version of WordPress https://codex.wordpress.org/Updating_WordPress
    and try to install the theme again.

    Thread Starter ECDO

    (@ecdo)

    10 years ago

    Thanks Alchymth. I do believe it was an older version of WordPress.

    Quick question: how do I access my website via FTP? This isn’t something I am familiar with. Which program would you recommend out of the ones WordPress suggests?

    Thanks again!

    Thread Starter ECDO

    (@ecdo)

    10 years ago

    Also, when I delete pilcrow, should I replace it with another theme before upgrading wordpress and reinstalling Pilcrow? Or will it automatically revert back to the previous theme on its own?

    Thread Starter ECDO

    (@ecdo)

    10 years ago

    Ok, sorry to be a pain, but I am trying to set up an FTP account (I’m not sure if one already exists), but in order to set it up, I have to be able to access the website (cPanel or admin tool) to set it up. I can’t actually access any of that because the error message continues to show up on every page…

    Can someone please provide advice how I can set up an FTP account without having to access the website?

Viewing 5 replies - 1 through 5 (of 5 total)
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