• Help!

    I was not able to access my site or login to my /wp-admin site at all, there was an error about as “Fatal error: Name server”

    I managed to find a restore so now the site is up however I still can’t access my dashboard, all i get is a white screen

    When i access a web page but am logged in, I now get this new message:
    Fatal error: Uncaught Error: Class ‘Automattic\Jetpack\Sync\Modules’ not found in /home/collabo1/public_html/wp-content/plugins/jetpack/_inc/lib/debugger/debug-functions.php:127 Stack trace: #0 /home/collabo1/public_html/wp-includes/class-wp-hook.php(286): jetpack_debugger_enqueue_site_health_scripts(‘widgets.php’) #1 /home/collabo1/public_html/wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters(NULL, Array) #2 /home/collabo1/public_html/wp-includes/plugin.php(465): WP_Hook->do_action(Array) #3 /home/collabo1/public_html/wp-includes/class-wp-customize-widgets.php(682): do_action(‘admin_enqueue_s…’, ‘widgets.php’) #4 /home/collabo1/public_html/wp-includes/class-wp-hook.php(286): WP_Customize_Widgets->enqueue_scripts(”) #5 /home/collabo1/public_html/wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters(NULL, Array) #6 /home/collabo1/public_html/wp-includes/plugin.php(465): WP_Hook->do_action(Array) #7 /home/collabo1/public_html/wp-admin/customize.php(123): do_action(‘customize_contr…’) #8 {main} thrown in /home/collabo1/public_html/wp-content/plugins/jetpack/_inc/lib/debugger/debug-functions.php on line 127

    Any ideas? Have I been hacked?

    What do I do next?

    Thanks!!

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    It seems that jetpack is messed up. Via FTP or the file manager app of your hosting control panel, delete the directory wp-contents/plugins/jetpack.

    Download a fresh copy of jetpack from https://wordpress.org/plugins/jetpack.

    Unzip the file locally and upload the newly created jetpack directory to replace the one you just deleted.

Viewing 1 replies (of 1 total)
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