Have you checked your .htaccess file?
I don’t know how to do that. I’m still fairly new to wordpress.
You might want to consider speaking to your hosting, messing up your .htaccess can break your site if you get it wrong.
It is found in the root directory of your site.
See: http://www.inmotionhosting.com/support/website/htaccess/where-is-my-htaccess-file
Consider making a backup first before making any changes, in case your edits cause any problems.
ah ok, I’ll give that a go.
thanks very much.
ok, this is my .htaccess file – I don’t see any mention of a redirect…
# BEGIN WordPress
<IfModule mod_rewrite.c>
RewriteEngine On
RewriteBase /
RewriteRule ^index\.php$ – [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /index.php [L]
</IfModule>
# END WordPress
Can you give me the URL of the site?
Have you tried speaking to your hosting tech support? I think they may be able to help you with this.
Could it be a DNS/registrar level redirect?
Or perhaps you set it up via parking, or cPanel etc?
The url is 60scenes.com and it’s pointing the the temporary page for penpaperwrite.com
my hosting is with godaddy and the DNS zone for 60scenes shows it’s pointing to 184.168.60.195 which is the same as penpaperwrite.com – so I assume that changing it to the right address would fix the issue? but I don’t know where to find the right one?
If you are with Godaddy, they have amazing (in my opinion) free 24 hr tech support – I would definitely recommend giving them a quick call.
If that is the IP address of your hosting, then it might not be a good idea to change it. I was thinking more along the lines of do you have DNS cname or a registrar level redirect set up potentially.
Ok, I’ll give Godaddy a call tomorrow and see if they can fix it.
Thanks very much for your help Colin 🙂
My pleasure! Let me know if you don’t get it sorted.
Got it sorted now. For anybody who wants to know:-
I called GoDaddy’s tech support and they told me the problem was caused by 60scenes.com sharing the same data path as penpaperwrite.com (causing their DNS zone files to match) – so the fix was to create a new folder and move all the site’s files into it.
I did that, and I couldn’t log into wp admin because it was expecting the old data path. I called them again and apparently it was just “a few files pointing to the wrong things” so they fixed that and all seems to be well with it now.
Glad you got it sorted! I am a big fan of GoDaddy’s support.
Have a good weekend!
