Support » Plugin: All In One WP Security & Firewall » Help can’t login because of al in one WP captcha

  • alison27

    (@alison27)


    After installation and setup of all in one WP security and fire wall, I can’t login to site again…
    Even when I put the correct username and password it replies:Error your answer was incorrect please try again.
    Please what will I do to solve this problem?

    • This topic was modified 5 months ago by alison27.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor mbrsolution

    (@mbrsolution)

    Hi, to quickly access your site again try the following steps.

    FTP into your site and rename the plugins folder. Then log into your site and rename the plugins folder back to its original name. Activate the plugin and say no to restoring the previous settings.

    Start troubleshooting your settings again.

    Let me know if you need more help.

    Thank you

    alison27

    (@alison27)

    You mean the “FTP” in Cpanel?

    alison27

    (@alison27)

    Please I need directions, it’s a bit confusing!

    Plugin Contributor mbrsolution

    (@mbrsolution)

    Hi, FTP is the protocol used to connect to a sever. You can use cpanel or Filezilla utility to FTP into your server.

    Let me know if you need more information or help.

    Kind regards

Viewing 4 replies - 1 through 4 (of 4 total)
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