HELP!!! Cannot reset password!!! (4 posts)

  1. sean2010
    Posted 5 years ago #

    I'm having a bit of a problem resetting the password for my blog. When I go to the forgot password page and enter my username or email address for the blog, I get an error page that says:

    "500 (Internal Server) Error
    ...that we're working furiously to correct. Things will be up and running again soon. Thanks for your patience.

    Any help on this issue will be greatly appreciated.

  2. esmi
    Forum Moderator
    Posted 5 years ago #

    Is this a self-hosted site or a WordPress.com site?

  3. sean2010
    Posted 5 years ago #

    This is actually a self-hosted site that I use with Go Daddy. Would they have something to do with this?

  4. esmi
    Forum Moderator
    Posted 5 years ago #

    Not sure. Try:
    - switching to the Twenty Ten theme by renaming your current theme's folder in wp-content/themes using FTP or whatever file management application your host provides. You may need to access /wp-login.php to get this to kick in fully.

    - resetting the plugins folder by FTP or phpMyAdmin.

Topic Closed

This topic has been closed to new replies.

About this Topic