Support » Fixing WordPress » HELP! Blog is Down and Can't Get UP!

  • I messed up yesterday – big time bad.

    WordPress had been installed and working well for me for quite awhile. For some reason – explained only by my inability to leave well enough alone, coupled with the inability to remember mistakes I have made in the past, coupled with the ability to consitently cause trouble for myself and then compound it… I changed the general settings for the site URL and WordPress URL from to I thought it would be more accurate… or something… ( is an html page, ie (note the difference)


    Then I spent the next four hours or so exploring the cpanel files – trying to correct the error at its source. I couldn’t find what I was looking for. I did move index.php up a folder. I did learn a little bit about the complexity of files. But I didn’t correct the problem.

    Not being able to correct it – I went ahead and deleted wordpress with the intention of reinstalling.

    But it won’t reinstall. This is the error message I am getting –

    Warning: mysql_connect() [function.mysql-connect]: Access denied for user ‘lisamorr’@’localhost’ (using password: YES) in /tmp/cpanel_phpengine.1301553860.6393Y4cNj_I8hb on line 1717
    Access denied for user ‘lisamorr’@’localhost’ (using password: YES)

    I spent another hour or so trying to trouble shoot this. I tried different logins, etc. Tried to find where on ‘tmp’ the hold up might be. tried to see if I had flipped some dumb switch somewhere. I have no idea what I did or what am looking for.

    PLEASE HELP. I promise I will try to leave well-enough alone from here on out…

Viewing 7 replies - 1 through 7 (of 7 total)
  • Do you have a full backup of your wordpress and database if so is there any way we can meet on skype and see we can sort out the problem my skype id is govindjip


    All you have to do is to upload all the wordpress files back, create wp-config.php file from wp-samle-config.php file with correct database details and then change siteurl back using phpMyAdmin.

    Here are some articles that will help you to accomplish this:
    Read about wp-config here.

    And read about changing siteurl back here:

    See the extent to which my abilities to mess up extend? I responded to govpatel by email – which of course didn’t work. Makes me afraid to try arkgroups suggestions – although I did see the wp-sample-config file in my meanderings yesterday.

    I didn’t see the phpMyAdmin.

    I think I’d like to try the skype help –

    I had fantastico save a backup. My fear in using it is that it was saved after the disaster occured.

    I’ve never used skype – but I am willing to try it. I have to bring my grandson to preschool in a couple minutes. I can be back here by 12:30 or so CST. Does that work for you?

    I’ll have two hours or so before I have to go back for him – Is that enough time?

    See the extent to which my abilities to mess up extend? I responded to govpatel by email –

    I have not received any email
    yes that is fine by me I will wait for you I am ET time so it about 1:30 My time.

    Okay – I’m back and ready to start skype –

    Yes – you didn’t recieve the email because it was out of word press – the return address was back to word press 🙂

    okay – I’ve got skype set up now. My id is elizabeth.morris56

    Thank you, Govindji! It is such a relief to have it back up. I need to spend some time this evening smoothing out some of the details – the templage seems to have changed slightly – but I can do that in the Suffusion theme settings. You were very kind to help me out with this – and I will keep your website – – for future reference. I have three other Word Press blogs and three other HTML sites.

Viewing 7 replies - 1 through 7 (of 7 total)
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