Title: HELP – Attributes not working
Last modified: August 30, 2016

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# HELP – Attributes not working

 *  Resolved [parrella20](https://wordpress.org/support/users/parrella20/)
 * (@parrella20)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/help-attributes-not-working/)
 * Hello,
 * I’m having an issue with my product attributes.
    In every tutorial video and 
   screenshot I’ve seen, people can easily add product attributes they’ve created
   by clicking the type from the dropdown, then clicking in the empty value field
   where you would type in the size “Medium” for example, and it auto-suggests a
   list of the attributes you’ve entered before. The attribute values I’ve set do
   not show up for me, it only says “‘|’ separate terms,” making me enter new attributes
   which then are entered into the attributes section as new attributes. I also 
   can not seem to sort the attributes properly, as they are still showing in the
   alphabetical order even though it’s set to “custom” (see product attributes section
   in last screenshot)
 * Part of me feels that these issues are related.
 * The following images illustrate my struggles:
    [http://imgur.com/a/ZVP55](http://imgur.com/a/ZVP55)
 * Thank you for any help you can provide!
 * [https://wordpress.org/plugins/woocommerce/](https://wordpress.org/plugins/woocommerce/)
 * (Everything is up to date, by the way)

Viewing 7 replies - 1 through 7 (of 7 total)

 *  Plugin Contributor [royho](https://wordpress.org/support/users/royho/)
 * (@royho)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/help-attributes-not-working/#post-6714820)
 * Double post.
 * [https://wordpress.org/support/topic/product-attributes-not-showing-and-cant-sort-issue?replies=3](https://wordpress.org/support/topic/product-attributes-not-showing-and-cant-sort-issue?replies=3)
 *  Thread Starter [parrella20](https://wordpress.org/support/users/parrella20/)
 * (@parrella20)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/help-attributes-not-working/#post-6714826)
 * Yes, I would appreciate some help, and it’s incredibly frustrating now knowing
   that the plugin author is aware of **both** of my topics and has not attempted
   to render aid.
 *  [Mean Lee](https://wordpress.org/support/users/meanlee/)
 * (@meanlee)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/help-attributes-not-working/#post-6714828)
 * Have you created terms for the Attribute ?
 *  Thread Starter [parrella20](https://wordpress.org/support/users/parrella20/)
 * (@parrella20)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/help-attributes-not-working/#post-6714830)
 * If you mean values then yes, I have sizes 3XL, 2XL, XL, L, M, S, XS all in order
   in the attributes area under Size, but they’re out of order when I go into the
   product. Even if I reorder them manually in the value(s) field where it makes
   me type them in instead of suggesting them to me, they re-order alphanumerically
   whenever I save/publish it.
 *  Thread Starter [parrella20](https://wordpress.org/support/users/parrella20/)
 * (@parrella20)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/help-attributes-not-working/#post-6714831)
 * Update: I’ve fixed the sorting issue, found out custom ordering was actually 
   not enabled, had to edit the attribute.
 * Values are still not being suggested, however, and must be entered manually, 
   and that’s my main problem.
 *  [Mean Lee](https://wordpress.org/support/users/meanlee/)
 * (@meanlee)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/help-attributes-not-working/#post-6714836)
 * Since it’s working fine for everyone else, probably it’s just your plugin issue.
   Either your other plugin or your wooCommerce itself, so you should try deactivating
   all plugins and see it works or reinstall your WooCommerce.
 *  [Mean Lee](https://wordpress.org/support/users/meanlee/)
 * (@meanlee)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/help-attributes-not-working/#post-6714915)
 * Think i found out your problem, it’s probably because you selected “Custom Product
   Attribute” on the product data. Select your attribute from the dropdown and it
   should start showing your preset values.

Viewing 7 replies - 1 through 7 (of 7 total)

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 * 7 replies
 * 3 participants
 * Last reply from: [Mean Lee](https://wordpress.org/support/users/meanlee/)
 * Last activity: [10 years, 7 months ago](https://wordpress.org/support/topic/help-attributes-not-working/#post-6714915)
 * Status: resolved