Support » Fixing WordPress » Help adding prescription refill portal

  • Resolved Upshift-86


    I am trying to add a prescription refill portal to a wordpress page and it’s not loading. I believe it’s a javascript error not locating the appropriate file. It should look like the portal here: [ redundant link removed ]. These are the instructions I was given from the development company which I followed with no luck:

    Please add the following components to your website:

    Add the following script to all pages that include our widget
    <script src=”js/head”></script>

    From the home directory create a folder called “js”

    Create a file called “head”

    Include the following content in the file:
    attrLogo = ‘color’;
    pid = 7343698782; // config1 pharmacy appcode
    configid = ‘2000517c-b911-44b8-9ae6-0a845c692874’; // config2.0 Pharmacy uuid

    Add the following HTML on the applicable Refill page
    <div class=”refillApp”><div><script src=””></script></div></div>

    Add the following HTML on the applicable Account page
    <div class=”portalApp”><div><script src=””></script></div></div>

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Why don’t you contact the person or company who provided you with the above code?

    That’s something a developer might install but might be a little beyond most people’s ability to install without further instructions specific to WordPress.

    Try getting rid of those quote marks and replace them with plain text quotes.

    <div class="refillApp"><div><script src=""></script></div></div>

    Thread Starter Upshift-86


    Hello Amanda,
    That was it. Fixed. Thank you so much for your time!

    Thread Starter Upshift-86


    Actually, it’s not fixed. The forms are rendering properly but they don’t seem to be locating the js info inside of js/head or js/head.html.

Viewing 4 replies - 1 through 4 (of 4 total)
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