Viewing 8 replies - 16 through 23 (of 23 total)
  • Plugin Author awesomesupport

    (@awesomesupport)

    Hi:

    That is interesting. Are you talking about this one: https://wordpress.org/plugins/user-role-editor/ ?

    Or are you talking about a different one?

    shoponlineecommercegroupcom

    (@shoponlineecommercegroupcom)

    Yes … that’s it, there are flaws, when you want to add the permissions that “0” appears, it’s a pity that you do not have these configurations internally, but you have to use third-party services

    Plugin Author awesomesupport

    (@awesomesupport)

    Hi:

    The permissions are there internally. They’re part of the SUPPORT USER role. But you need to add it to your custom roles which is why you need to use a plugin like user role editor. Once they’re added you should be able to deactivate the plugin though – WP keeps the assigned capabilities with their roles.

    Thanks.

    shoponlineecommercegroupcom

    (@shoponlineecommercegroupcom)

    I made the indications, but it is the same, the plugin always adds that “0” to all the permissions !! If I like, can I create an access to verify?

    Plugin Author awesomesupport

    (@awesomesupport)

    Hi:

    Can you clarify what you’re proposing? I’m not sure I understand what you mean by “can I create an access to verify?”

    Thanks

    shoponlineecommercegroupcom

    (@shoponlineecommercegroupcom)

    What I wanted to say is that if you want to create an admin access on my site to verify?

    Plugin Support realhumansupport

    (@realhumansupport)

    Ah, ok. Unfortunately that’s where we have to draw the line between free support and premium support. We can only do hands-on site trouble-shooting on an issue when users have purchased a license and agreed to our support policies/legal agreements.

    Sorry for the bad news here.

    shoponlineecommercegroupcom

    (@shoponlineecommercegroupcom)

    A good, unfortunately if they are like this with this problem then, I do not subscribe to any of their plans… I closed this, I never received a solution!

Viewing 8 replies - 16 through 23 (of 23 total)
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