Title: Help! After using WP Clean Up, my gallery does not work!
Last modified: August 21, 2016

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# Help! After using WP Clean Up, my gallery does not work!

 *  [Green world](https://wordpress.org/support/users/green-world/)
 * (@green-world)
 * [12 years, 2 months ago](https://wordpress.org/support/topic/help-469/)
 * I was using WP clean up cleaned,afterwords my nextgen gallery does not work anymore!
   I tried deleted old one even deleted file from FTP (plugin/nextgen)and install
   new again, but still does not work. However I install new nextgen gallery plugin
   there always stored an old gallery taht I have created before. The gallery can
   creat, but could not show on the infront website. Is that mean the WP clean up
   cleaned away some important part or it not completely unistall (does not work
   with delete files on FTP?)? How I solve out this problem?
 * Thank you!
 * [https://wordpress.org/plugins/nextgen-gallery/](https://wordpress.org/plugins/nextgen-gallery/)

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Plugin Contributor [photocrati](https://wordpress.org/support/users/photocrati/)
 * (@photocrati)
 * [12 years, 2 months ago](https://wordpress.org/support/topic/help-469/#post-4704953)
 * [@green](https://wordpress.org/support/users/green/) world – Would you happen
   to have a full site back-up you can restore that is prior to the actions WP clean
   has done to your database? If so, I would recommend trying that to see if it 
   recovers from this.
 * – Cais.
 *  Thread Starter [Green world](https://wordpress.org/support/users/green-world/)
 * (@green-world)
 * [12 years, 2 months ago](https://wordpress.org/support/topic/help-469/#post-4704971)
 * So sad that I did not back up:(((
 *  Plugin Contributor [photocrati](https://wordpress.org/support/users/photocrati/)
 * (@photocrati)
 * [12 years, 2 months ago](https://wordpress.org/support/topic/help-469/#post-4704973)
 * [@green](https://wordpress.org/support/users/green/) world – I’m not sure if 
   there is much more I can offer at the moment, you may need to completely clear
   all references to NextGEN Gallery from your site (read: database) and start over
   now.
 * – Cais.
 *  Thread Starter [Green world](https://wordpress.org/support/users/green-world/)
 * (@green-world)
 * [12 years, 2 months ago](https://wordpress.org/support/topic/help-469/#post-4704987)
 * Seems bit difficult for me, but thank you anyway!
 *  Thread Starter [Green world](https://wordpress.org/support/users/green-world/)
 * (@green-world)
 * [12 years, 2 months ago](https://wordpress.org/support/topic/help-469/#post-4705000)
 * Just would like to give a last information and try, see if anyone has the same
   problem which is solved out. On the settings all the options buttons and when
   I wanted add gallery there shows “Slug” button, front them show a little sign
   like “i” in a circle. I think it must be the warning for the errors.
 *  Thread Starter [Green world](https://wordpress.org/support/users/green-world/)
 * (@green-world)
 * [12 years, 2 months ago](https://wordpress.org/support/topic/help-469/#post-4705184)
 * I fixed! If someone have same problem may can help. Just go to FTP delete all
   the old galleries in the gallery file.

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Help! After using WP Clean Up, my gallery does not work!’ is closed to
new replies.

 * ![](https://ps.w.org/nextgen-gallery/assets/icon-256x256.png?rev=2083961)
 * [Photo Gallery, Sliders, Proofing and Themes - NextGEN Gallery](https://wordpress.org/plugins/nextgen-gallery/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/nextgen-gallery/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/nextgen-gallery/)
 * [Active Topics](https://wordpress.org/support/plugin/nextgen-gallery/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/nextgen-gallery/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/nextgen-gallery/reviews/)

 * 6 replies
 * 2 participants
 * Last reply from: [Green world](https://wordpress.org/support/users/green-world/)
 * Last activity: [12 years, 2 months ago](https://wordpress.org/support/topic/help-469/#post-4705184)
 * Status: not resolved