• Resolved farrelldoc

    (@farrelldoc)


    I get a 403 Forbidden error on every page of the site, public and admin after installing and backing up! I tried removing every BackWPup file via FTP, but that didn’t work. (I made a backup first.) What do I do?

    Forbidden

    You don’t have permission to access /wp-admin/index.php on this server.

    Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.

    http://www.bonneytexas.gov

Viewing 8 replies - 16 through 23 (of 23 total)
  • Thread Starter farrelldoc

    (@farrelldoc)

    Very, very bad news…

    I removed everything and reinstalled, and I still can’t access the site. I’m going to contact my webhost.

    Thanks,
    Karen

    I am very sorry to hear that. I hope your host can help.

    Thread Starter farrelldoc

    (@farrelldoc)

    Thank you for everything. They did help, and the site is back where it was before it blew up.

    http://www.bonneytexas.gov

    It was a rouge .htaccess file in my home directory (above public_html). They renamed it. I didn’t even look there. I have no idea how that happened just by making a backup, but you can be sure that I won’t try that again with this plugin on 3.1.3! 🙂

    I had already removed everything and reinstalled a fresh copy of WP, so I put everything back per your instructions, and it’s all good now. Thanks!

    Rouge .htaccess file contents…

    Order allow,deny
    deny from all

    … just like you suspected, but in a different place.

    I’m going to spend today making progress getting some of the rest of the content and up and trying to finish the site. I was about to install a couple of new plugins when I tried to make a backup first–just in case a plugin caused a problem… lol 🙂

    Have a great Memorial Day if you are in the US–and a great week if you aren’t! Thanks again for all the help–I learned a lot and got a lot of comfort from you being with me through that ordeal!

    I’m glad you got that worked out.

    Plugin Author Daniel Hüsken

    (@danielhuesken)

    did you set the folder where the backups placed zhe same as your home derectory ?

    th plugin will create a .htaccess in the backups folder if no one exitst for security.

    did you set the folder where the backups placed zhe same as your home derectory ?

    th plugin will create a .htaccess in the backups folder if no one exitst for security.

    You may have just found the cause of the problem. Hopefully farrelldoc will return to comment further.

    Thread Starter farrelldoc

    (@farrelldoc)

    Yep. There it is. I would have sworn that the backup dir was set to the default in wp-content, but there is the backup file in my home dir, pretty as you please.

    This is very good information! Maybe there should be a warning not to make your backups to your home directory. I’m not sure why I did that and don’t even remember doing it.

    Thanks for the tip!!! I hope all this helps someone else.

    Thanks Guys,
    Karen

    Thread Starter farrelldoc

    (@farrelldoc)

    Oh, and by the way, now that I know what caused the problem, I definitely will use this plugin again. I love this plugin and have it on all of my WP sites. I’m glad to know that I can continue using it! (But just to be on the safe side, I think I’ll make a manual backup first before I try it again on this 3.1.3 site…)

    😉

Viewing 8 replies - 16 through 23 (of 23 total)
  • The topic ‘Help! 403 Forbidden after backup! Can't recover!’ is closed to new replies.