• My designer who I have hired to do my website, has all my log in information for wordpress and dreamhost. There is no contact information on either sites so I can get this information. How would I go about getting this information so I could continue on with my site?

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  • esmi

    (@esmi)

    Forum Moderator

    Problem is, I have no log in information. I need to get everything so I can find a new web designer, my last web designer has up and left with my money. leaving me nothing. What would I need so I can get a new designer so they can log in and continue the work>

    Moderator Andrew Nevins

    (@anevins)

    Forum moderator

    You can post on WordPress’ jobs section if you need professional support.

    catacaustic

    (@catacaustic)

    very awesome

    Unfortunately you need to have *something*. Either the WordPress login details or the web hosting administration login details. The hosting owudl be better, but you can get by with only the WP ones. Unfortunately if you don’t have those and you can’t get in touch with the old developer it’s going to be next to impossible to get access to the site. You could try contacting Dreamhost and see if they can help you. If you’re the owner of the hosting account then they will do everything that they can. If the account is in the old developers name you might have a few problems, but they might still be able to work something out for you.

    If you’re the one paying for the domain and hosting, luisnursery, please contact our billing department: http://dreamhost.com/contact/

    We’ll do our best to sort out what we can.

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