Title: HELP :(
Last modified: August 20, 2016

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# HELP :(

 *  [black Panther](https://wordpress.org/support/users/black-panther/)
 * (@black-panther)
 * [13 years, 2 months ago](https://wordpress.org/support/topic/help-357/)
 * I updated some plugins on my site now I can’t get into my site. It looks fine
   from the visitors point of view but I’m getting this ERROR….Help
 * Fatal error: Uncaught exception ‘FileOperationException’ with message ‘/home/
   content/u/p/l/upload4panther/html/wp-content/w3tc-config/master.php could not
   be created, please run following command:
 * <strong style=”color: #f00;”>chmod 777 /home/content/u/p/l/upload4panther/html/
   wp-content/cache/tmp
    <strong style=”color: #f00;”>chmod 777 /home/content/u/
   p/l/upload4panther/html/wp-content/w3tc-config ‘ in /home/content/u/p/l/upload4panther/
   html/wp-content/plugins/w3-total-cache/inc/functions/activation.php:127 Stack
   trace: #0 /home/content/u/p/l/upload4panther/html/wp-content/plugins/w3-total-
   cache/lib/W3/ConfigWriter.php(159): w3_throw_on_write_error(‘/home/content/u…’,
   Array) #1 /home/content/u/p/l/upload4panther/html/wp-content/plugins/w3-total-
   cache/lib/W3/Config.php(71): W3_ConfigWriter->save() #2 /home/content/u/p/l/upload4panther/
   html/wp-content/plugins/w3-total-cache/lib/W3/CloudFlare.php(174): W3_Config-
   >save() #3 /home/content/u/p/l/upload4panther/html/wp- in /home/content/u/p/l/
   upload4panther/html/wp-content/plugins/w3-total-cache/inc/functions/activation.
   php on line 127
 * [http://wordpress.org/extend/plugins/w3-total-cache/](http://wordpress.org/extend/plugins/w3-total-cache/)

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [Willie Jackson](https://wordpress.org/support/users/williejackson/)
 * (@williejackson)
 * [13 years, 2 months ago](https://wordpress.org/support/topic/help-357/#post-3470342)
 * Can you please drop us a note so we can take a look? [http://www.w3-edge.com/contact/](http://www.w3-edge.com/contact/)
 *  [Code96](https://wordpress.org/support/users/code96/)
 * (@code96)
 * [13 years, 2 months ago](https://wordpress.org/support/topic/help-357/#post-3470374)
 * I am getting an identical error when I upgraded to the new version. Please post
   any updates. Thanks
 *  [Willie Jackson](https://wordpress.org/support/users/williejackson/)
 * (@williejackson)
 * [13 years, 2 months ago](https://wordpress.org/support/topic/help-357/#post-3470415)
 * [@code96](https://wordpress.org/support/users/code96/) The forums are not where
   the majority of support takes place, I’d recommend dropping us a note or submitting
   a bug report through the plugin so we can do some meaningful investigation.
 *  [mbrsolution](https://wordpress.org/support/users/mbrsolution/)
 * (@mbrsolution)
 * [13 years, 2 months ago](https://wordpress.org/support/topic/help-357/#post-3470416)
 * Hi please take a look at this support thread..
 * [http://wordpress.org/support/topic/w3tc-0928-killed-my-backend](http://wordpress.org/support/topic/w3tc-0928-killed-my-backend)
 * I hope this helps.
 * Kind regards

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘HELP :(’ is closed to new replies.

 * ![](https://ps.w.org/w3-total-cache/assets/icon-256x256.png?rev=1041806)
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## Tags

 * [error code](https://wordpress.org/support/topic-tag/error-code/)
 * [Updates](https://wordpress.org/support/topic-tag/updates/)

 * 4 replies
 * 4 participants
 * Last reply from: [mbrsolution](https://wordpress.org/support/users/mbrsolution/)
 * Last activity: [13 years, 2 months ago](https://wordpress.org/support/topic/help-357/#post-3470416)
 * Status: not resolved