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Resolved ipminc
(@ipminc)

11 years, 4 months ago

I installed a new plugin for an ecommerce site and now I can’t even get into my wordpress site. Please help.

Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 7680 bytes) in /data/17/1/18/125/1670288/user/1801527/htdocs/wp-content/plugins/wp-e-commerce/wpsc-shipping/tablerate.php on line 30

http://wordpress.org/extend/plugins/wp-e-commerce/

Viewing 7 replies - 1 through 7 (of 7 total)

esmi
(@esmi)

11 years, 4 months ago

This is a site issue – not a plugin one. Try increasing the memory available to PHP.

Thread Starter ipminc
(@ipminc)

11 years, 4 months ago

Is there a way to get into the back end of the wordpress site to deactivate a plugin?

Thread Starter ipminc
(@ipminc)

11 years, 4 months ago

I can’t make any changes to wordpress, it only gives the error code. Is there anyway to get into wordpress?

Thread Starter ipminc
(@ipminc)

11 years, 4 months ago

This happened as soon as I activated e-commerce.

esmi
(@esmi)

11 years, 4 months ago

Did you try reading the page at the link I posted above?

Thread Starter ipminc
(@ipminc)

11 years, 4 months ago

I did but unfortunately, i’ve been on hold with Network Solutions for 1.5 hrs and they want to schedule a time to fix it next week. My website is down and not sure what to do.

Thread Starter ipminc
(@ipminc)

11 years, 4 months ago

OK, I was able to go into my ftp and delete the whole e-commerce file which allowed the site to work.

Viewing 7 replies - 1 through 7 (of 7 total)

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Tags

fatal error

In: Plugins
7 replies
2 participants
Last reply from: ipminc
Last activity: 11 years, 4 months ago
Status: resolved