Help (3 posts)

  1. viktoriaciostek
    Posted 4 years ago #

    I need help. I cannot make any changes to my website. Everytime I log on, the top tab says HTTP 500 internal server error and that the website might be under maintanence or it has a programming error. I've been trying for over a month now, and cannot even get to many of my updates which I suspect might be causing the problem. What do I do?

  2. trying to keep uo
    Posted 4 years ago #

    HTTP Error 500 Internal server error


    The Web server (running the Web Site) encountered an unexpected condition that prevented it from fulfilling the request by the client (e.g. your Web browser or our CheckUpDown robot) for access to the requested URL.

    This is a 'catch-all' error generated by the Web server. Basically something has gone wrong, but the server can not be more specific about the error condition in its response to the client. In addition to the 500 error notified back to the client, the Web server should generate some kind of internal error log which gives more details of what went wrong. It is up to the operators of the Web server site to locate and analyze these logs.

    500 errors in the HTTP cycle

    Any client (e.g. your Web browser or our CheckUpDown robot) goes through the following cycle when it communicates with the Web server:

    * Obtain an IP address from the IP name of the site (the site URL without the leading 'http://'). This lookup (conversion of IP name to IP address) is provided by domain name servers (DNSs).
    * Open an IP socket connection to that IP address.
    * Write an HTTP data stream through that socket.
    * Receive an HTTP data stream back from the Web server in response. This data stream contains status codes whose values are determined by the HTTP protocol. Parse this data stream for status codes and other useful information.

    Fixing 500 errors - general

    This error can only be resolved by fixes to the Web server software. It is not a client-side problem. It is up to the operators of the Web server site to locate and analyze the logs which should give further information about the error.

    Call your Host check your actual address to domain name directory

    Hope that helped if so close your post

  3. esmi
    Forum Moderator
    Posted 4 years ago #

    - switching to the Twenty Eleven theme by renaming your current theme's folder in wp-content/themes and adding "-old" to the end of the folder name using FTP or whatever file management application your host provides.

    - resetting the plugins folder by FTP or phpMyAdmin.

    - re-uploading all files & folders - except the wp-content folder - from a fresh download of WordPress.

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