Title: HELP!!!
Last modified: January 16, 2017

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# HELP!!!

 *  [juliannegriffin](https://wordpress.org/support/users/juliannegriffin/)
 * (@juliannegriffin)
 * [9 years, 2 months ago](https://wordpress.org/support/topic/help-176/)
 * I downloaded the Olsen light and have been working on it for a few days. Last
   night I upgraded to PRO. I waited the half hour for the email for the upgrade
   but never got it. I sent two emails for support, no one got back to me. Tonight
   when trying to go to my website nothing is working. It will only connect when
   you put /home/ at the end of my website. I should be able to connect with just
   jewelsgriffin.com I spent 3 hours on the phone with hostgator. They escalated
   this until there was no where else to go. They deactivated and reactivated and
   tried so many things. They suggested I reach out to you for help.

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [Nik](https://wordpress.org/support/users/nvourva/)
 * (@nvourva)
 * [9 years, 2 months ago](https://wordpress.org/support/topic/help-176/#post-8661685)
 * Hello there Julianne.
 * I’m sorry to hear you are having issues with the update.
 * Let’s start with the /home/ bit. If you want to set the “home” page to be your
   static front page just navigate to Settings -> Reading and set it there, once
   you save you will get that page as your site’s homepage.
 * Regarding the update to PRO now. Using the credentials (username/password) you
   used while registering try to log in to our downloads section [here](https://www.cssigniter.com/download/),
   does this work? Can you download Olsen Pro?
    -  This reply was modified 9 years, 2 months ago by [Nik](https://wordpress.org/support/users/nvourva/).
 *  Thread Starter [juliannegriffin](https://wordpress.org/support/users/juliannegriffin/)
 * (@juliannegriffin)
 * [9 years, 2 months ago](https://wordpress.org/support/topic/help-176/#post-8661730)
 * Yes. I downloaded it to my computer but don’t know how to upload it to WordPress.
 *  [Nik](https://wordpress.org/support/users/nvourva/)
 * (@nvourva)
 * [9 years, 2 months ago](https://wordpress.org/support/topic/help-176/#post-8663297)
 * Please check [this small article](https://www.cssigniter.com/docs/article/installing-a-theme/)
   out, it will show you how you can install the downloaded theme.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘HELP!!!’ is closed to new replies.

 * ![](https://i0.wp.com/themes.svn.wordpress.org/olsen-light/1.7.1/screenshot.png)
 * Olsen Light
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 * 3 replies
 * 2 participants
 * Last reply from: [Nik](https://wordpress.org/support/users/nvourva/)
 * Last activity: [9 years, 2 months ago](https://wordpress.org/support/topic/help-176/#post-8663297)
 * Status: not resolved