15 sites now down, after updating to to 6.8…

  • crzyhrse

    (@crzyhrse)


    1 year ago

    I have updated 15 sites to 6.8 using ManageWP… All of the sites are in the same reseller account on the same server…

    I did a few at first, and because it seemed they were OK, I did all the rest as a batch… And then suddenly EVERY site, including the ones that loaded and seemed OK at first, are now, instead of loading properly, via multiple browsers and different computers, and using both their front end links and their admin login links, instead of loading, trigger the download of the same file in every browser… This next is the file, and for each site the file is titled similarly to this, though each a slightly different combination of characters:: u_U6dnI6

    Here next is the content of the files, the content being the same across all 15 sites…

    <?php
    /**
     * Front to the WordPress application. This file doesn't do anything, but loads
     * wp-blog-header.php which does and tells WordPress to load the theme.
     *
     * @package WordPress
     */

    /**
     * Tells WordPress to load the WordPress theme and output it.
     *
     * @var bool
     */
    define( 'WP_USE_THEMES', true );

    /** Loads the WordPress Environment and Template */
    require __DIR__ . '/wp-blog-header.php';

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter crzyhrse

    (@crzyhrse)

    1 year ago

    Also to note that I updated ALL plugins and themes in every site prior, with no issues, so it was only WordPress that needed to be updated when this happened… And that this happened pretty much immediately after ManageWP finished updating WordPress on all the sites…

    Moderator threadi

    (@threadi)

    1 year ago

    I can call up the page you mentioned without any problems. Has the problem possibly already been solved? Otherwise, your issue would be something for your hoster’s support team, as this type of problem is more likely to indicate an error in their hosting.

    Thread Starter crzyhrse

    (@crzyhrse)

    1 year ago

    Thank you a lot for your response…

    I got some input from my hosting provider for my reseller account… Each site’s htaccess has a whole lot in it, from Wordfence, WP Rocket, and several other plugins’ htaccess code…

    We put a generic htaccess into the site listed here a little while ago, renamed the existing one, and so it loads again… Some others the same, with a generic WordPress htaccess, no plugins adding their code…

    Still trying to figure out what happened, along with a lot of htaccess files to rebuild, have plugins redo their code in them, something, …

    Here are two sites where the issue continues, without changing the htaccess to WordPress generic…

    In cease you have any insight…
    https://ajasblinds.com/
    https://www.ashlandspirit.net/

    Again thank you, some passing company here helps, as I will need to stay up until all this is back, likely all the rest of the night, it being midnight here where I am at… 🙏🌻🙃

    Moderator threadi

    (@threadi)

    1 year ago

    I can call up the two URLs mentioned without any problems. I am not offered anything for download there.

    Again: if a PHP file is offered for download, this indicates a misconfiguration on the hosting. This can happen due to server-side settings, but also due to incorrect htaccess entries. There should also be entries in the error log for the latter. Otherwise, only the hoster’s support can help.

    Thread Starter crzyhrse

    (@crzyhrse)

    1 year ago

    Something happened with .htaccess on all the sites… Renaming it and reverting to a generic htaccess, next loading the site front and back ends, then going back to the normal htaccess with all the various plugin and security and other plugin code, etc., in it, one site at a time, seems to fix it…

    But no idea at all what has caused it all… Or why this back and forth process seems to have fixed it…

    I wonder if someone here can give a geeky guess at what might have happened, with all the updates having been done from ManageWP…???

    George Appiah

    (@gappiah)

    1 year ago

    I wonder if someone here can give a geeky guess at what might have happened,

    Why guess when you can just look it up? As you’ve been told, the actual reason should be in your web server’s error logs. Whether you have access to this and where to find it… that’s a matter for you to discuss with your hosting provider.

Viewing 6 replies - 1 through 6 (of 6 total)

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