Title: HELLPPPP!!! Last modified: August 18, 2016 --- # HELLPPPP!!! * [teshome](https://wordpress.org/support/users/teshome/) * (@teshome) * [20 years, 4 months ago](https://wordpress.org/support/topic/hellpppp/) * Ok, 1st of all, i edited the wp_config file, i made sure all fields are correct and also checked with my server host. However after i finsih that and i hit the install.php link on the wp_admin file, it gives me this strange page that looks like a something has gone wring with the code…looks like the some error. I lookesd at what the installation was supposed to look like on the screen shots but it doesn’t look like it, infact the first like it gives me is ::>> wp-config.php file. I need this before we can get started. I really want to install word press… any advice(s)???? Viewing 12 replies - 1 through 12 (of 12 total) * [c0y0te](https://wordpress.org/support/users/c0y0te/) * (@c0y0te) * [20 years, 4 months ago](https://wordpress.org/support/topic/hellpppp/#post-293363) * Check you saved the filename in the correct place, and that it’s called the correct name (e.g. no dodgy characters). * Moderator [James Huff](https://wordpress.org/support/users/macmanx/) * (@macmanx) * [20 years, 4 months ago](https://wordpress.org/support/topic/hellpppp/#post-293364) * Do you see a bunch of “gibberish” or code with a bunch of `` tags? * [amy1985um](https://wordpress.org/support/users/amy1985um/) * (@amy1985um) * [20 years, 4 months ago](https://wordpress.org/support/topic/hellpppp/#post-293426) * I’m having the exact same problem … I’ve rechecked the name of the wp-config. php file, along with the directory locations and references. Everything seems correct. I saw in another thread that someone mentioned to make sure I didn’t upload my files in binary, so I deleted everything and uploaded them again hardset to ascii, still the same problem. I checked with my host, GoDaddy, and they said I am set up for Linux and PHP, but I’m still thinking that has to be the problem somehow. I signed up for the Economy package, which I thought I’ve seen others mention works for them, but GoDaddy was suggesting that I might want to upgrade to Deluxe. Of course, the tech support I was speaking with had never heard of WordPress either, so I’m not sure that’s a recommendation that needs to be given a lot of reliance. Any thoughts anyone ?? Please ?? 🙂 * [moshu](https://wordpress.org/support/users/moshu/) * (@moshu) * [20 years, 4 months ago](https://wordpress.org/support/topic/hellpppp/#post-293427) * _I’m having the exact same problem_ Namely? * [amy1985um](https://wordpress.org/support/users/amy1985um/) * (@amy1985um) * [20 years, 4 months ago](https://wordpress.org/support/topic/hellpppp/#post-293429) * Opps … sorry. When I run wp-admin/install.php, I get the following error message, of which I’m only posting the beginning since it’s fairly long: * wp-config.php file. I need this before we can get started. Need more help? We got it. You can create a wp-config.php file through a web interface, but this doesn’t work for all server setups. The safest way is to manually create the file.”); require_once(‘../wp-config.php’); require_once(‘./upgrade-functions. php’); $guessurl = str_replace(‘/wp-admin/install.php?step=2’, ”, ‘[http://’](http://’);. $_SERVER[‘HTTP_HOST’] . dirname($_SERVER[‘PHP_SELF’]) ); if (isset($_GET[‘step’])) $step = $_GET[‘step’]; else $step = 0; header( ‘Content-Type: text/html; charset =utf-8’ ); ?> WordPress hide_errors(); $installed = $wpdb->get_results(“SELECT* FROM $wpdb->users”); if ($installed) die(__(‘ * The message then goes on to make reference at some point that it appears I have already installed WordPress, which isn’t accurate. It sounds like this is the same problem being addressed in [http://wordpress.org/support/topic/38470](http://wordpress.org/support/topic/38470), expect that in my situation, it’s not on my own server, but GoDaddy. * Moderator [James Huff](https://wordpress.org/support/users/macmanx/) * (@macmanx) * [20 years, 4 months ago](https://wordpress.org/support/topic/hellpppp/#post-293430) * Amy, it looks like PHP is not installed, miss-configured, or not running on your server. I suggest that you contact GoDaddy’s support dept. * [moshu](https://wordpress.org/support/users/moshu/) * (@moshu) * [20 years, 4 months ago](https://wordpress.org/support/topic/hellpppp/#post-293431) * If you see all that “stuff” – unfortunately PHP is not running on your account. If it should, then contact your host. (I just checked godaddy: if you are on Linux then PHP should be working) * Edit. Macmanx types faster 🙂 * Moderator [James Huff](https://wordpress.org/support/users/macmanx/) * (@macmanx) * [20 years, 4 months ago](https://wordpress.org/support/topic/hellpppp/#post-293432) * Amy, it’s also possible that you uploaded the WordPress files as binary files through your FTP client or through some sort of file uploading system in your hosting account’s control panel. The files need to be uploaded as plain text ( ASCII) through an FTP client. * [amy1985um](https://wordpress.org/support/users/amy1985um/) * (@amy1985um) * [20 years, 4 months ago](https://wordpress.org/support/topic/hellpppp/#post-293443) * Thanks M & M. I’m still not having any success. I re-downloaded WP, extracted anew, edited wp-config.php with the MySql database info for the one I set up, uploaded all files and subdirs with ascii file transfer protocol and still get the same error-type message. I spent quite a bit of time on the phone with tech support at GoDaddy, I know I have Linux and PHP listed as my hosting package, and they assure me that I have PHP and it’s working, but it still seems to me that you guys are right and that it has to be related to the PHP not doing its thing. I don’t know though, I hate to think it’s going to get the best of me, but I’m starting to feel beaten. 🙂 * [moshu](https://wordpress.org/support/users/moshu/) * (@moshu) * [20 years, 4 months ago](https://wordpress.org/support/topic/hellpppp/#post-293445) * You can check it and show them: make a file that has only this: `` and save it as info.php – upload to your root, and go with your browser to its address. If PHP is running, it will show all the details about it. * [amy1985um](https://wordpress.org/support/users/amy1985um/) * (@amy1985um) * [20 years, 4 months ago](https://wordpress.org/support/topic/hellpppp/#post-293448) * Okay all … time for me to admit my utter buttness in this installation issue, but considering how I’ve seen some posts from others with this same set of facts, I know I’m not alone in experiencing the problem … so hopefully by acknowledging my brain fart others can avoid spending way too much time solving a problem that you’re causing yourself … you can solve the problem by: * Stop typing ftp://domainname/wp-admin/install.php in your browser, * Instead type [http://domainname/wp-admin/install.php](http://domainname/wp-admin/install.php). * It’s that simple. Yeah, I know. It’s obvious. I know better. However, sometimes… one just doesn’t see the forest through the trees. Thanks Moshu for telling me to run the info.php script which is when I finally realized what I had been doing. 🙂 * [vkaryl](https://wordpress.org/support/users/vkaryl/) * (@vkaryl) * [20 years, 4 months ago](https://wordpress.org/support/topic/hellpppp/#post-293450) * Hey amy, don’t beat yourself up. We ALL make errors/get confused when messing with this sort of thing. * Have fun blogging! Viewing 12 replies - 1 through 12 (of 12 total) The topic ‘HELLPPPP!!!’ is closed to new replies. ## Tags * [installation](https://wordpress.org/support/topic-tag/installation/) * In: [Installing WordPress](https://wordpress.org/support/forum/installation/) * 12 replies * 6 participants * Last reply from: [vkaryl](https://wordpress.org/support/users/vkaryl/) * Last activity: [20 years, 4 months ago](https://wordpress.org/support/topic/hellpppp/#post-293450) * Status: not resolved ## Topics ### Topics with no replies ### Non-support topics ### Resolved topics ### Unresolved topics ### All topics