Title: Hello theme updating Problem in WordPress.
Last modified: April 10, 2023

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# Hello theme updating Problem in WordPress.

 *  [sukhdeep kaur](https://wordpress.org/support/users/sukhdeepkaur11/)
 * (@sukhdeepkaur11)
 * [3 years ago](https://wordpress.org/support/topic/hello-theme-updating-problem-in-wordpress/)
 * I have installed the Jacqueline theme on my website. There is a new version available
   of this theme, but it is not getting updated, it shows an error we I press the
   update button.
    -  This topic was modified 3 years ago by [Yui](https://wordpress.org/support/users/fierevere/).
    -  This topic was modified 3 years ago by [Steven Stern (sterndata)](https://wordpress.org/support/users/sterndata/).
      Reason: moved url
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fhello-theme-updating-problem-in-wordpress%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Moderator [Steven Stern (sterndata)](https://wordpress.org/support/users/sterndata/)
 * (@sterndata)
 * Volunteer Forum Moderator
 * [3 years ago](https://wordpress.org/support/topic/hello-theme-updating-problem-in-wordpress/#post-16641930)
 * You’re using a commercial/premium theme, so please use their official support
   channel. We feel they are best equipped to support their products.
 * [https://themeforest.net/item/jacqueline-spa-massage-salon-theme/17101639/support](https://themeforest.net/item/jacqueline-spa-massage-salon-theme/17101639/support)
 * **Commercial products are not supported in these forums:** [https://make.wordpress.org/support/trouble/section-1-getting-started/what-is-not-supported](https://make.wordpress.org/support/trouble/section-1-getting-started/what-is-not-supported)

Viewing 1 replies (of 1 total)

The topic ‘Hello theme updating Problem in WordPress.’ is closed to new replies.

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 1 reply
 * 2 participants
 * Last reply from: [Steven Stern (sterndata)](https://wordpress.org/support/users/sterndata/)
 * Last activity: [3 years ago](https://wordpress.org/support/topic/hello-theme-updating-problem-in-wordpress/#post-16641930)
 * Status: not resolved

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