Support » Plugin: WP Paint - WordPress Image Editor » Hello Dave the crop function stopped working after several days

  • Resolved cazangeorgian

    (@cazangeorgian)


    can you please fix this for me i cannot crop anymore it says empty selection error in rectanglar bottom right of page notif

    thank you

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Author Dev

    (@devadattas)

    Hi @cazangeorgian ,

    Can you send me any errors that you are seeing on the Chrome Developer console?

    Thread Starter cazangeorgian

    (@cazangeorgian)

    yes of course. such a shame wordpress.org cannot afford to upload pictures !!!

    thanks for such a quick reply!

    and thanks for creating this plugin which wordpress again failed to offer it’s super valuable customers…seems a bit of disconnection between wordpress company and the clients, seems like shopify does a better job and value customers more than wordpress treats us!

    so many fails on them…jetpack, gutenberg editor and the list can go on and on

    back to our thing now here it is what it says in the console:
    react-dom.development.js?61bb:21258 Download the React DevTools for a better development experience: https://fb.me/react-devtools
    chrome-extension://invalid/:1 Failed to load resource: net::ERR_FAILED
    chrome-extension://invalid/:1 Failed to load resource: net::ERR_FAILED
    chrome-extension://invalid/:1 Failed to load resource: net::ERR_FAILED
    chrome-extension://invalid/:1 Failed to load resource: net::ERR_FAILED
    chrome-extension://invalid/:1 Failed to load resource: net::ERR_FAILED
    upload.php:1 Denying load of chrome-extension://bmnlcjabgnpnenekpadlanbbkooimhnj/h0.js. Resources must be listed in the web_accessible_resources manifest key in order to be loaded by pages outside the extension.
    chrome-extension://invalid/:1 Failed to load resource: net::ERR_FAILED

    Thread Starter cazangeorgian

    (@cazangeorgian)

    as a second task if you can look into for future update-what can i say- i am a great bug catcher-or ux error identifier.

    please make this happening on future update-maybe you can send me a beta to try on my website

    after editing and saving the edited photo, right after you press close X button, the page refreshes and sends you up the top where you were before having to scroll the page to were you where the last time so if you are at page 576 findingthe picture to edit is time consuming not very practical and a pain.

    would be nice after closing the editor with the saved picture to remainjust where you worked on your last pic rather than refreshing and going to the top

    also another thing same here. media library in wordpress has 2 views, portfolio gallery and list. you only have the button with the wp paint editor on gallery but not on the list view in media gallery which was very handy too!

    thank you

    Plugin Author Dev

    (@devadattas)

    Hi @cazangeorgian ,

    From the Chrome Developer tools console logs you have sent it appears there is a Chrome Extension which is conflicting with requests from your website.

    Can you try it in Incognito mode with all extensions temporarily turned off?

    Thread Starter cazangeorgian

    (@cazangeorgian)

    yes sure! i got all saved in my chrome vault it is achievable! will come back with more information on this investigation!

    thank you for your time

    Thread Starter cazangeorgian

    (@cazangeorgian)

    nope no chance. i went incognito and same thing. i also deleted the plugin and reinstalled it and seems it got same bug

    Plugin Author Dev

    (@devadattas)

    Hi @cazangeorgian ,

    We are still unable to replicate the issue in our instance. Can you try setting up another fresh WP instance and see if your able to replicate the issue.

    Thread Starter cazangeorgian

    (@cazangeorgian)

    hello DEV!

    thanks for that!

    i encountered many issues with my extensions in chrome. even after disabling them

    what i did i left chrome

    and i started using your plugin in MS EDGE!

    It works like a charm!! and better and faster than Chrome, incredible!

    No issues at all in Edge so far! super

    Plugin Author Dev

    (@devadattas)

    Hi @cazangeorgian ,

    Thanks for the update.

    Marking this issue resolved.

    Also, do leave 5-star positive feedback at https://wordpress.org/support/plugin/wp-paint/reviews/#new-post it will help us keep motivated.

    Thanks

    Thread Starter cazangeorgian

    (@cazangeorgian)

    one more thing i found. the page still resets goes on top after saving the edited picture from your iframe panel. can you solve it for me please?

Viewing 10 replies - 1 through 10 (of 10 total)
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