Title: Heavy package
Last modified: January 28, 2024

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# Heavy package

 *  Resolved [lyassinel](https://wordpress.org/support/users/lyassinel/)
 * (@lyassinel)
 * [2 years, 6 months ago](https://wordpress.org/support/topic/heavy-package/)
 * Hello,
 * How do you manage parcels over 20 kilos? In the documentation it says that the
   plugin will display an error message, but I don’t think that’s a solution. Would
   it be possible for the plugin to stop displaying orders over 20 kg so that another
   shipping method can take over?

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [bpost_shipping](https://wordpress.org/support/users/bpost_shipping/)
 * (@bpost_shipping)
 * [2 years, 6 months ago](https://wordpress.org/support/topic/heavy-package/#post-17380249)
 * Dear,
 * Thank you for your message.
 * bpost sends with our standard bpack products parcels to max. 30kg.
 * Since each customer has different requirements, can you send us more details 
   on the parcels you want to send, to our mailbox : [esolutions@bpost.be](https://wordpress.org/support/topic/heavy-package/esolutions@bpost.be?output_format=md)
   so we can look together what can be a solution for you.
 * Regards,
 * Bpost esolutions team
 *  Plugin Author [bpost_shipping](https://wordpress.org/support/users/bpost_shipping/)
 * (@bpost_shipping)
 * [2 years, 4 months ago](https://wordpress.org/support/topic/heavy-package/#post-17554372)
 * Dear,
 * if you still have questions you can send them to our Mailbox : [esolutions@bpost.be](https://wordpress.org/support/topic/heavy-package/esolutions@bpost.be?output_format=md).
 * This ticket will be closed.
 * Regards,
 * Bpost esolutions team

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Heavy package’ is closed to new replies.

 * ![](https://ps.w.org/bpost-shipping/assets/icon.svg?rev=1295936)
 * [bpost shipping](https://wordpress.org/plugins/bpost-shipping/)
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 * 2 replies
 * 2 participants
 * Last reply from: [bpost_shipping](https://wordpress.org/support/users/bpost_shipping/)
 * Last activity: [2 years, 4 months ago](https://wordpress.org/support/topic/heavy-package/#post-17554372)
 * Status: resolved