Odd — a temporary glitch perhaps?
theeventscalendar.com/help-desk
If you continue to hit difficulties please do let us know, but as far as I can tell everything is running as normal 🙂
Actually it’s an actual bug/problem …
To reproduce, just login in “my account” and click “my support ticket”.
I get that 404 error ….
https://theeventscalendar.com/support/forums/users/%5Bmyemail%5D/support/topics/
What can it be ?
I had a support request open during Tribe Events vacations, and I never saw the answer.
The error is still there,
you should update your website menu if this URL is not going to work anymore.
Hey there @nokao,
The error message means that the system cannot return your thread.
I am unsure why, but here is the recommended approach.
1. Log in to your account first https://theeventscalendar.com/my-account/
2. Click on the ‘My support tickets’ link
Let us know how that goes.
Best regards,
Geoff B.
This is exactly what I’m doing 😉
“Heavens to Murgatroid!” is a message that I find by clicking on “my support tickets”,
now I understood that this is maybe a problem related to my username with a @ in it ?
This is the link:
https://theeventscalendar.com/support/forums/users/admin@elan42.com/support/topics/
This is the result:
“Heavens to Murgatroid!”
Ed
(@erishel)
Hey @nokao, was this ever resolved for you?
Yes now it works,
thank you.