Support » Plugin: Better Search » Heatmap – No searches made yet?

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Ajay

    (@ajay)

    What’s your website address?

    Hi,
    I have same problem. Anybody can help?
    Maybe I am using wrong search input?

    here I have results: http://www.mamachef.eu/?s=kolo

    Cheers
    G

    Plugin Author Ajay

    (@ajay)

    Hi,

    I viewed the source of your page and if you visit the link below it gives a 403 error which is likely because you have some security plugin blocking the execution of code in the plugins folder.

    mamachef.eu/wp-content/plugins/better-search/includes/better-search-addcount.js.php?bsearch_id=kolo

    hmmm I am not using security plugins, only some stuff for facebook, printing, updaraft for backups, captcha, cookies, etc.

    Is there a way to verify it ?

    Plugin Author Ajay

    (@ajay)

    You could try deactivating your other plugins and see if it works. You should potentially check with your host if there is a permission setting that is blocking access to that folder.

    OK, I tried with all plugins turned off.
    Still not working, and here mamachef.eu/wp-content/plugins/better-search/includes/better-search-addcount.js.php?bsearch_id=kolo still the same message.

    Do you have any other idea?

    Plugin Author Ajay

    (@ajay)

    Could you please check with your host on a permissions issue? It might be set to block execution of the code in the plugins folder.

Viewing 7 replies - 1 through 7 (of 7 total)
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