Title: Heartbeat Interference
Last modified: February 23, 2021

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# Heartbeat Interference

 *  Resolved [terrawide](https://wordpress.org/support/users/terrawide/)
 * (@terrawide)
 * [5 years, 5 months ago](https://wordpress.org/support/topic/heartbeat-interference/)
 * First of all, great plugin, and thanks for all the work on developing it. Second,
   this isn’t a complaint or a request for technical support. I’m just offering 
   a tip that might possibly help someone else having the same issue. There’s also
   a recommendation at the end of this for Elementor (again, not a complaint, just
   a suggestion on improving a wonderful product).
 * **Watch out for optimization plugins that disable the WordPress Heartbeat functionality.**
   It can prevent Elementor from opening a new Page, Post, etc. Read more about 
   WordPress Heartbeat here: ([https://developer.wordpress.org/plugins/javascript/heartbeat-api/](https://developer.wordpress.org/plugins/javascript/heartbeat-api/))
 * I discovered this after installing a plugin named PerfMatters and then disabling
   the WordPress Heartbeat. Making this setting change did not prevent me from editing
   pages, posts, etc. that had been previously edited with Elementor. What it did
   do was prevent me from editing any new pages, posts, etc. or ones that had never
   been edited with Elementor before.
 * Here’s an example of what happens after setting _Disable Heartbeat_ to _Disable
   Everywhere_ in PerfMatters: Add a new page (works great), Click on the Edit with
   Elementor Button (nothing happens), Click on the Edit with Elementor button a
   second time (a dialogue is displayed that states Back to WordPress Editor, Please
   note that you are switching to WordPress default editor. Your current layout,
   design and content might break, Cancel, Continue). Hmmm, OK, that’s not a dialogue
   box that should appear when clicking the Edit with Elementor button. Shouldn’t
   I see that when clicking the Back to WordPress Editor button instead? (Answer:
   Yes, that is what correctly happens when clicking the Back to WordPress Editor
   button)
 * Solution?: One, don’t ever completely disable the WordPress Heartbeat via a plugin
   or change via wp-config.php. Two, pick an alternative setting, such as what the
   PerfMatters plugin offers with a _Only Allow When Editing Post/Pages_ setting(
   also noted in the documentation on their website).
 * My first recommendation to Elementor would be to make better note of this potential
   issue when troubleshooting an _Elementor not opening_ type issues. If you search
   the Help Section of the Elementor website, there is only one small mention of“
   Heartbeat Control” and that it can _interfere_ with Elementor. My second recommendation
   to Elementor (which might cut down on some support calls) would be to have a 
   _Heartbeat Warning_ dialogue such as “…heartbeat is disabled, Elementor cannot
   open” if WordPress Heartbeat functionality is disabled. The ‘hook’ for that seems
   to exist in that when the WordPress Heartbeat functionality is turned off, the
   Edit with Elementor button incorrectly opens the Back to WordPress Editor button
   instead.
 * And I’m also not being disparaging about the PerfMatters plugin either. They 
   specifically mention it will interfere with Elementor on their website’s help
   section ([https://perfmatters.io/docs/disable-wordpress-heartbeat-api/](https://perfmatters.io/docs/disable-wordpress-heartbeat-api/)).
   Just like for the Elementor website, I’d recommend PerfMatters more prominently
   display information about what the Heartbeat setting can impact (perhaps in their
   ToolTip popup).

Viewing 1 replies (of 1 total)

 *  [saidaboukhadra](https://wordpress.org/support/users/saidaboukhadra/)
 * (@saidaboukhadra)
 * [5 years, 5 months ago](https://wordpress.org/support/topic/heartbeat-interference/#post-14101951)
 * Hello,
 * Thank you for this post.
    Please direct your request to [support@elementor.com](https://wordpress.org/support/topic/heartbeat-interference/support@elementor.com?output_format=md)
   and a ticket will be opened for you. Then this will be checked and discussed 
   with the relevant department.
 * Regards,
    Said

Viewing 1 replies (of 1 total)

The topic ‘Heartbeat Interference’ is closed to new replies.

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 * 1 reply
 * 2 participants
 * Last reply from: [saidaboukhadra](https://wordpress.org/support/users/saidaboukhadra/)
 * Last activity: [5 years, 5 months ago](https://wordpress.org/support/topic/heartbeat-interference/#post-14101951)
 * Status: resolved