Header Video Disappeared, Can't find source on word press cpanel.

  • Resolved Gabel.Tensor

    (@gabeltensor)


    9 years, 1 month ago

    Hi, I recently took over a IT position that was formerly held by an employee who left little information about what he set up while he was here. I’ve had to try and pick up on my own how he did things, including the webpage.

    I’ve worked on webpages before but never through wordpress. Recently the video we had playing behind our logo on the top of our homepage has disappeared (its just a black box now).

    I can find every other page, but I see no page, post, or paralyx for the rest of the site, including the header.

    Here is our website:

    http://tensorsurgical.com/

    if anyone is familiar with wordpress could help me out and figure out how to edit the very top part of the page it would be much appreciated.

Viewing 3 replies - 1 through 3 (of 3 total)
  • juggledad

    (@juggledad)

    9 years, 1 month ago

    Looks like the former person closed out the YouTube account. If you look at the source of the page, there is an iframe pointing at the outube video. If you try to use that link by itsely you get the message

    This video is no longer available because the uploader has closed out their YouTube account.

    Thread Starter Gabel.Tensor

    (@gabeltensor)

    9 years, 1 month ago

    How do I get to the source code of my website through word press to change it?

    Thread Starter Gabel.Tensor

    (@gabeltensor)

    9 years, 1 month ago

    I figured it out! thanks so much for the help.

Viewing 3 replies - 1 through 3 (of 3 total)
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