Header stretches on the PC

Resolved 12sp
(@sp12)

4 years, 7 months ago

I’m looking for help troubleshooting a header image problem. I have asked people on Twitter to look and some see it cut off at the top and stretches, some don’t. I can’t find a common denominator. All different browsers, etc.

Unfortunately, the theme developer is on the doesn’t see it side. I’m hoping this is the right place to ask for outside help.

It’s specially on the PC. Mobile screens don’t have the issue. I put a rainbow of 7 colors at the top to make is more visible.

Any ideas would be helpful.

The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)

Moderator t-p
(@t-p)

4 years, 7 months ago

What theme are you using?

Downloaded from?
Thread Starter 12sp
(@sp12)

4 years, 7 months ago
Oops, sorry. Ashe Theme (https://wordpress.org/themes/ashe/) added from within my WordPress site.
- This reply was modified 4 years, 7 months ago by 12sp.
- This reply was modified 4 years, 7 months ago by 12sp.
Moderator t-p
(@t-p)

4 years, 7 months ago

I recommend asking at https://wordpress.org/support/theme/ashe so the theme’s developers and support community can help you with this.
Thread Starter 12sp
(@sp12)

4 years, 7 months ago
I did. They don’t see the problem. I was hoping to garner some suggestions for them and narrow who see’s it cut off.
- This reply was modified 4 years, 7 months ago by 12sp.
ronaldvw
(@ronaldvw)

4 years, 7 months ago
Hi,

the inline CSS for .entry-header uses background-size: cover;

change the css to:
```
.entry-header {
	height: 500px;
	background-image: url(https://web-holidays.com/test/files/2019/09/header.jpg);
	background-size: contain;
}
```
that should make a difference.
Thread Starter 12sp
(@sp12)

4 years, 6 months ago

Thank you so much! It correct the PC but then messes up the mobile view–but you got me thinking. The recommended header with is 1300px, I made a new one at 1600px, and that seems to have fixed it. I’m waiting to hear back from those who had issues. Fingers crossed.

Moderator Jan Dembowski
(@jdembowski)

Forum Moderator and Brute Squad

4 years, 6 months ago

Moved to Fixing WordPress, this is not an Everything else WordPress topic.

Please next time use the theme’s dedicated support forum instead.

https://wordpress.org/support/theme/ashe/#new-post