Support » Fixing WordPress » Header Issues

  • Hi,

    I was recently asked to take a look at a friends company website, his previous designer who made the site wasn’t being very helpful so I said I would try to help.

    He wanted to have a new logo replace the old one on his header. Simple enough, however when I changed the image in the dashboard area it started going wrong. Now on the back end its changed with the new one but the front end however hasn’t altered.

    I went into the directories to where it was getting the image from it was located in WP-Content/Uploads/. So I simply uploaded the new image and switched the names. It didn’t like this and reverted the image back to the old version. Im assuming that the directory is re-calling the old image and storing it back replacing over my new version.

    But I cant find where this original header image is stored except where im looking ???

    Any thoughts Im plenty good at web design but a complete starter with WordPress so im sure it something simple… or not :/

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  • esmi

    (@esmi)

    Forum Moderator

    Have you tried:

    – deactivating all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).

    – switching to the Twenty Eleven theme to rule out any theme-specific problems.

    resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems.

    Hi thanks for the reply,

    The site doesn’t have any plugins that could conflict however I tried and it had no effect.

    Also attempted using Twenty Eleven theme without success.

    I have however noticed something, this site (http://www.tfshealthcare.co.uk/tfsjobportal/)is only not updating in Google Chrome I checked IE and the updates have gone through, Is there anything that Google Chrome is incompatible with in wordpress.

    Im finding this a complete puzzle??

Viewing 2 replies - 1 through 2 (of 2 total)
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