header is expanding problem

  • Resolved sushil kumar

    (@sushiltechvision)


    1 year, 11 months ago

    I had designed Header with elementor header & footer plugin but on refreshing the page Header is spreading to the bottom why is this please help

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter sushil kumar

    (@sushiltechvision)

    1 year, 11 months ago

    please someone solve my problem i am troubled from many days

    Umar

    (@bsfumar)

    1 year, 11 months ago

    Hi @sushiltechvision ,

    Thank you for your kind patience and co-operation with this, sorry for the delay in replying you here.

    I have seen your video and the site too. Many reasons could be for this issue and memory limit also could be one of them.

    This seems like a low memory limit issue. We could not confirm this by visiting your site and checking the Memory consumption to verify the same.

    You would need to edit the wp-config.php file to increase the WordPress memory limit.

    Add this to the top, before the line that says, “/* That’s all, stop editing! Happy publishing. */”:

    define(‘WP_MEMORY_LIMIT’, ‘512M’);

    Verify the same under Elementor’s System Information if the value is updated, if not you will need to update the Memory limit using different methods mentioned here in our knowledge article:
    https://ultimateelementor.com/docs/how-to-increase-the-memory-limit-of-your-site/

    I hope this helps. Please let me know if the issue still persists.

    Thank you,
    Umar

    Thread Starter sushil kumar

    (@sushiltechvision)

    1 year, 11 months ago

    sir i increased the memory limit to 512mb but still the problem is the same

    https://postimg.cc/V01Tg21h

    Thread Starter sushil kumar

    (@sushiltechvision)

    1 year, 11 months ago

    समस्या का समाधान हो गया

    वो समस्या w3 Total Cache plugin के वजह से था जैसे ही उसे मैंने deactivate किया वैसे ही मेरा समस्या का समाधान हो गया।

    लेकिन मुझे दुख है कि इस समस्या का समाधान करने में सपोर्ट टीम ने मेरा साथ नहीं दिया इसे मैंने खुद ही किया।

    issue solved

     That problem was due to w3 Total Cache plugin, as soon as I deactivated it, my problem was solved.

    But I am sorry that the support team did not help me to solve this problem, I did it myself.

    • This reply was modified 1 year, 11 months ago by sushil kumar.
    Umar

    (@bsfumar)

    1 year, 11 months ago

    Hello @sushiltechvision ,

    Yes, you are right Sushil. We always suggest all the WordPress users if they come up with the similar issues and somehow I missed here as such basic troubleshooting should be done by activating the default WordPress theme, deactivating all the additional third-party plugins you have installed on the site.

    In this case, it seemed like the issue was due to less memory. However, plugin conflicting issue is the most common issue and we all face such an experience a number of times if we work on the WordPress platform.

    Testing any conflicts with the proper steps as explained below along with the basic troubleshooting steps would be very helpful! For the reference of other readers of this thread, please see the instructions below for how to do this and take a look once again for your reference, check if you have missed anything in the process:
    https://wpastra.com/docs/troubleshooting-steps/#basic-troubleshooting-steps

    Instead of going back and forth, I will suggest you to please troubleshoot things by activating the default WordPress theme and deactivating all the additional third-party plugins you have installed on the staging site to be safe, as explained above. Please make a full site backup (files+database) before making any changes.

    NOTE: Always ensure you are running with the updated versions of theme/plugins/WordPress on the site.

    Thank you,
    Umar

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘header is expanding problem’ is closed to new replies.