Title: Header Image Problem
Last modified: August 21, 2016

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# Header Image Problem

 *  [andrewkar](https://wordpress.org/support/users/andrewkar/)
 * (@andrewkar)
 * [13 years, 1 month ago](https://wordpress.org/support/topic/header-image-problem-8/)
 * Hey,
 * WordPress shows me that I can upload new header images to the image directory.
   I can see those images from media library but when I open directory on my host,
   images are not there!
 * It looks like this.
 * I can’t choose any header image from appearance>header menu. It let me upload
   and crop but when I push “crop and publish” or “skip cropping and publish” it
   will reload the page and then I get blank page (side and top menus are there 
   but middle part is missing).
 * I’m using free zeedisplay theme. Any help anyone?
 * It’s second time. Yesterday I started new site and after this problem came out
   I just reinstalled wordpress. Today everything was fine and suddenly F#@$%#^&
   @ again!
 * Also, I have been changing header dimensions in theme-function.php but I have
   done this before any never had any problems with this.
 * Looks like problem with connection to the server. Any ideas?

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [esmi](https://wordpress.org/support/users/esmi/)
 * (@esmi)
 * [13 years, 1 month ago](https://wordpress.org/support/topic/header-image-problem-8/#post-3671178)
 * Have you tried:
 * – deactivating **all** plugins to see if this resolves the problem. If this works,
   re-activate the plugins one by one until you find the problematic plugin(s).
 * – switching to the default theme to rule out any theme-specific problems.
 * – [resetting the plugins folder](http://codex.wordpress.org/FAQ_Troubleshooting#How_to_deactivate_all_plugins_when_not_able_to_access_the_administrative_menus.3F)
   by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause
   problems.
 * – re-uploading all files & folders – **except** the wp-content folder – from 
   a **fresh** download of WordPress. Make sure that you delete the old copies of
   files & folder before uploading the new ones.
 *  Thread Starter [andrewkar](https://wordpress.org/support/users/andrewkar/)
 * (@andrewkar)
 * [13 years, 1 month ago](https://wordpress.org/support/topic/header-image-problem-8/#post-3671216)
 * Ok,
 * It looks like plugin ExcludePages is a troublemaker (it’s the only one I have
   at this moment). If deactivated everything works fine and I’m able to upload 
   header image and everything is normal.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Header Image Problem’ is closed to new replies.

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 2 replies
 * 2 participants
 * Last reply from: [andrewkar](https://wordpress.org/support/users/andrewkar/)
 * Last activity: [13 years, 1 month ago](https://wordpress.org/support/topic/header-image-problem-8/#post-3671216)
 * Status: not resolved

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