Title: Header Image
Last modified: February 10, 2022

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# Header Image

 *  [dadams76](https://wordpress.org/support/users/dadams76/)
 * (@dadams76)
 * [4 years, 3 months ago](https://wordpress.org/support/topic/header-image-326/)
 * I’m having trouble inserting my image in the customize area of WordPress. The
   theme I’m using is oceanWP. According to the theme the image has to be 2000 ×
   1200 pixels. I made my theme to the exact configuration. My image will not update
   the theme. Does anybody have an idea of what’s wrong?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fheader-image-326%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [Abhishek](https://wordpress.org/support/users/abhikr781/)
 * (@abhikr781)
 * [4 years, 3 months ago](https://wordpress.org/support/topic/header-image-326/#post-15351123)
 * Hello,
 * Where exactly are you adding and what error are you getting?
 * Kinldy share the snapshot of the issue.
 *  Thread Starter [dadams76](https://wordpress.org/support/users/dadams76/)
 * (@dadams76)
 * [4 years, 3 months ago](https://wordpress.org/support/topic/header-image-326/#post-15351286)
 * Thank you for getting back to me. I’m adding the picture in the customize, header
   area. I am not getting any kind of error just that my picture will not replace
   the default picture. I have done this procedure several times and and this is
   the first time this is happened to me.
 *  [Abhishek](https://wordpress.org/support/users/abhikr781/)
 * (@abhikr781)
 * [4 years, 3 months ago](https://wordpress.org/support/topic/header-image-326/#post-15354806)
 * Sorry, but the site is not accessible, so unable to check the issue.
    [https://ibb.co/DGgN1SW](https://ibb.co/DGgN1SW)
 * If possible please replicate the issue and share that page URL to check the issue.
 * In addition, Would you be so kind and go to Elementor > System Info and share
   the report with us so that we can take a look?

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Header Image’ is closed to new replies.

 * ![](https://i0.wp.com/themes.svn.wordpress.org/oceanwp/4.1.5/screenshot.png)
 * OceanWP
 * [Support Threads](https://wordpress.org/support/theme/oceanwp/)
 * [Active Topics](https://wordpress.org/support/theme/oceanwp/active/)
 * [Unresolved Topics](https://wordpress.org/support/theme/oceanwp/unresolved/)
 * [Reviews](https://wordpress.org/support/theme/oceanwp/reviews/)

## Tags

 * [header](https://wordpress.org/support/topic-tag/header/)
 * [image](https://wordpress.org/support/topic-tag/image/)

 * 3 replies
 * 2 participants
 * Last reply from: [Abhishek](https://wordpress.org/support/users/abhikr781/)
 * Last activity: [4 years, 3 months ago](https://wordpress.org/support/topic/header-image-326/#post-15354806)
 * Status: not resolved