Support » Fixing WordPress » Header Image

  • Resolved HopefulGJL



    I am unable to apply a custom header image. Does anyone have any ideas on what might be causing the issue?

    I’m not sure what information you might need, so please let me know.

    I did try to deactivate all of my plugins temporarily and it still did not work.

    Thanks in advance!

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  • I was fortunate enough to receive the answer on a different forum.

    I needed to go in to my CPanel and use the file manager. Once there, I used the upload feature to upload the image directly in to the header folder of my theme where the other, existing images are.

    The only unfortunate part was that I needed to over-write an existing image in order to apply my custom image. I did save the original image I over-wrote in case I ever want it again.

    I hope that helps anyone else facing the same issue.

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