• Resolved eli1356

    (@eli1356)


    Hi
    I have a problem that in cart flows when using the page builder template I cannot see the header and footer
    Changing the template to “Default template” doesn’t help because that when I use it elementor does not display in full width
    Do you have maybe a code snippet that I can add to my site that will allow me to use the cartflows for builder template and still allow me so display the header and footer?
    Thanks

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support CartFlows Team

    (@cartflows)

    Hello @eli1356

    Thank you for getting in touch with us.

    Yes, we have a article to achieve the same requirement.

    Here is the link of that article.

    Feel free to get in touch in case you need more assistance.

    Have a great day ahead & stay safe.

    eli1356

    (@eli1356)

    Hi
    I have added the code snippet – However, the code didn’t work and I still don’t see the Header and footer
    2. there is another very big problem – I am using buddyboss and learndash – The problem is that when I activate your plugin my learndash groups dissaper and I am redirected to the root link of my site, however, when I disable your plugin everything works just fine
    Can you please help asap.
    Thanks

    Plugin Support CartFlows Team

    (@cartflows)

    Hello @eli1356

    That’s strange, can you please try adding the code in the child theme’s functions.php file directly and let me know how it goes.

    Regarding the second issue, can you please provide more information this such as
    Is there any option in the BuddyBoss theme after enabling that option then only Groups are getting removed or not working properly.

    If not then we need to take a look at the setting that made at your end and try to replicate it at our end too. So, can you please open a technical support ticket from our website, so that one of our developer will help you out with it.

    I am looking forward to hearing from you.

    Hello – I am having the same issue. I tried adding the code into functions.php of my child theme and it does not add the header and footer back into the checkout page. Would love some assistance on this!

    Thanks
    John

    Plugin Support CartFlows Team

    (@cartflows)

    Hello @livesyzygy

    Can you please let me know which theme you are using on your website. Also, can you please try switching to another theme and check that code is working or not.

    If that still not working then can you please open a technical support ticket from our website, so that one of our developer will help you out with it.

    I am looking forward to hearing from you.

    Yes I have an active support ticket open with Cartflows now. Thanks!

    Plugin Support CartFlows Team

    (@cartflows)

    Hello @livesyzygy

    Thank you for opening the technical support ticket with us. One of our developer will get back to you soon.

    Please let me know in case you have any questions.

    Have a great day ahead & stay safe.

Viewing 7 replies - 1 through 7 (of 7 total)
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