I recommend asking in the dedicated support forum for Elementor where its devs and expert users are in the best place to help you.
https://wordpress.org/support/plugin/elementor/
FYI, it’s OK to post topics in your native language. TBH you’re not the best at English spelling 🙂 It’s OK, I cannot spell in Spanish.
Moderator
Jan Dembowski
(@jdembowski)
Forum Moderator and Brute Squad
Looking at your site, you are an Elementor Pro v3.4.2 user. The developer can’t have a conversation with customers here. That’s not permitted for anyone.
For pro or commercial product support please contact the developer directly on their site. This includes any pre-sales topics as well.
https://my.elementor.com/
As the developer is aware, commercial products are not supported in these forums. I am sure they will have no problem supporting you there.